Richard Swope

Glen was so kind and provided great customer service. He knew I had to get in and out within an hour and a half. He showed me all the features on the car and made me feel at ease. He knew I had to get in and out within an hour and a half. He showed me all the features on the car and made me feel at ease. More

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They were great to work with from start to finish! I would definitely buy from them again. I would definitely buy from them again. More

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I likecomingtherebecause my salesman is Joseph Campbell and my service person is John cal one and my service person is John cal one More

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Both Tim Patillo and Richard Swope (and Dave in finance! ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh air in an industry where such customer-focused philosophy seems rarer each passing day. We love the vehicle and we'll be referring all of our friends and family to Toyota of Louisville. Thanks guys! More

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Friendly and helpful but still professional. Didn’t pressure but was on top of all issues. Didn’t pressure but was on top of all issues. More

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I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else. Good cars with good mileage. Service dept is always on point don't take my car no where else. More

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Very understanding and flexible dealership that went out of their way. I cannot thank them enough for helping me find a car. of their way. I cannot thank them enough for helping me find a car. More

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5 Star service today from Tim and David. I'm a seasoned buyer but was pleasantly surprised by the capability of this team. No fluff, just a great price on a great vehicle and First class s I'm a seasoned buyer but was pleasantly surprised by the capability of this team. No fluff, just a great price on a great vehicle and First class service. Financing was a breeze with excellent rate. Highly recommend... More

Helpful 10

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Waited 30 days for new auto , ok I understood, but when I got there the Interior front driver's panels were damaged. Ok wasn't happy, drove the car back from Louisville to las vegas .started saterday Arri I got there the Interior front driver's panels were damaged. Ok wasn't happy, drove the car back from Louisville to las vegas .started saterday Arrived on Monday took the car directly to centennial toyota waited 3 hours to be told I had to pay the service fee so paid the fee after a few phone calls and a bunch of bull I finally spoke with Mr swope and he sent a check for all repairs and service fee it took 3 visits totaling 7 hours to fix and fell my car was fixed and new . ( WOW I WATED 30 DAYS AND AFTER TALKING WITH MR SWOPE ON SCRATCHES THAT MIGHT HAPPEN TO THE CAR WHILE THERE IT HAPPEN ANYWAY , MR SWOPE DID TAKE CARE OF MY ISSUES BUT I STILL WAS INCONVENIENCED ON TIME AND MONEY IT WAS A BAD CAR PURCHASE IT COST ME AND TOYOTA OF LOIUSVILLE , IT LEFT A BAD CAR BUYING EXSPERENSE AND THE FUNNY THING ABOUT IT A PAID 38K IN CASH TO EXSPERENSE IT AT LEAST MY CAR IS PERFECT APPEARANCE THANKS TO CENTENNIAL TOYOTA More

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They was very good johncarbonewas great and I would recommend the care to friends I would come back again recommend the care to friends I would come back again More

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