Richard Swope | Page 3

AWESOME EXPERIENCE!!!!! I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me a I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me about the different Avalon models and all the safety, tech and navigation features of each. Glen was so patient, lettting me test drive three cars so I could experience all the various upgrades, though not one car on the dealer lot that day had everything I wanted. I was very lucky to have Richard Swope make Glen and I aware that they would be getting in a fully loaded 2016 Avalon Hybrid within the week, so I had the option to wait 2 days and really get everything I hoped for in my new car. Bob Garr, handled all my sales paperwork and made quick work of getting me out the door without delay. I picked it up my new Avalon today and I was not disppointed!!!! It had been fully detailed and serviced when I arrived. Glen let me test drive it and explained all the features thoroughly. I am a person who previously hated buying a car, but everyone at Toyota of Louisville truly went out of their way to deliver a superior product and service from start to finish. It was a very pleasant, no pressure, experience. I would highly recommend Toyota of Louisville, and particularly Glen Harder! More

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Ausome experience!! I can't say enough good things about my experience at Toyota of Louisville!! I was searching for a Toyota Highlander that wasn't on their lot and Ric I can't say enough good things about my experience at Toyota of Louisville!! I was searching for a Toyota Highlander that wasn't on their lot and Richard quickly found my dream car and had it to me in one day! The delivery was seamless and everyone I came in contact with went out of there way to make my experience as smooth as possible. In short, they were personal in approach and professional in product. More

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Best car-buying experience to date! This is the third Toyota we have purchased from Tim Patillo over the past nine years and we are very happy, again. Tim is very personable and profess This is the third Toyota we have purchased from Tim Patillo over the past nine years and we are very happy, again. Tim is very personable and professional and has been a pleasure to deal with over the years. Richard Swope, part of the management team, was also very nice to deal with. The Toyota of Louisville dealership is a very nice and clean facility with friendly, helpful staff. See ya next time Tim! More

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Dedicated Tim and Richard were so helpful! They were extremely patient with us and listened to our every need to find us the perfect car. They made the process Tim and Richard were so helpful! They were extremely patient with us and listened to our every need to find us the perfect car. They made the process so easy and stressfree. More

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Thrilled I, can truly say Tim Patillo was great to work with no pressure whatsoever. I never felt more comfortable in buying a car. Tim made the new car buying I, can truly say Tim Patillo was great to work with no pressure whatsoever. I never felt more comfortable in buying a car. Tim made the new car buying a pleasant experience. I would recommend him to anyone and have. Keep up the great work! More

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Very Satisfied We had a great experience purchasing our new Highlander at Toyota Of Louisville!! Working with Tim Patillo and his team of professionals made purchasi We had a great experience purchasing our new Highlander at Toyota Of Louisville!! Working with Tim Patillo and his team of professionals made purchasing a new vehicle easy. I would highly recommend Tim and Toyota Of Louisville for your next Toyota purchase! More

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"Great Car Buying Experience" Tim Patillo was very helpful explaining the difference between the different models and options we were considering. Once we picked exactly what we w Tim Patillo was very helpful explaining the difference between the different models and options we were considering. Once we picked exactly what we wanted, Tim located the vehicle and it was ready for pick up within 48 hours. When we picked up our new Camry, Tim took the time to explain many of the new features our 14 year old trade in lacked. More

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