Richard Swope | Page 2

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! More

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Had a great experience from start to finish. Tim Patillo was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicit was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicity and ease of making a deal. Thanks also to Richard Swope and the finance dept More

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Everyone made it so easy. I was able to get what I wanted with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases. with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases. More

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Bob is the best. Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis. Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis. More

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Informative, friendly, no pressure, quick response We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentio We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentioned above did an outstanding job of taking care of us in their particular roles. Ashley responded to us quickly via the Internet, Glenn knew all about the technology and features of the car, Richard made everything we asked for easy and David took care of the financials without a hitch. There were no surprises and NO PRESSURE OR GAMES. we certainly expect to continue to receive this level of service when we return to the dealer as necessary. Thanks to the whole team for making buying our new car easy! More

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Always an excellent, no-pressure experience! My wife and I have been dealing with Glen Harder at Toyota of Louisville for at least fifteen years and both he and the support staff there have alway My wife and I have been dealing with Glen Harder at Toyota of Louisville for at least fifteen years and both he and the support staff there have always been super-helpful, super-friendly and super-easy to work with. We’ve purchased three used cars through Glen, then took the plunge in 2016 and decided to lease a brand-new RAV4. Glen made the experience really pleasant and painless and gave us all the information up front we needed o make a good, informed decision. Yesterday, July 20, 2019, we traded up from the 2016 model to the 2019 model and Glen insured the whole process was smooth and painless. If you’re ever in need of a vehicle, new or used, I highly recommend you seek out Glen Harder and Toyota of Louisville. They’ll do you right every time! Thanks, Glen and Co. for your time, patience and caring! More

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Very smooth and quick process Our visit to the Toyota of Louisville on Dixie Hwy was quick and painless. We were able to come to terms fairly quickly with no pressure. Our salesm Our visit to the Toyota of Louisville on Dixie Hwy was quick and painless. We were able to come to terms fairly quickly with no pressure. Our salesman, Glen, was very knowledgeable about the vehicle which was fantastic. Lisa was able to get us a less than expected interest rate which was greatly appreciated. The negotiation with Richard was as painless as possible. Dean had us signed up and out the door very quickly. This whole team was a pleasure to work with throughout our purchase. We will definitely come back to this dealership for our next vehicle purchase. More

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Faithful Toyota customer My last 4 cars have been Toyota's, first time dealing with Toyota of Louisville and we will go back again, Tim was very helpful and understood what we My last 4 cars have been Toyota's, first time dealing with Toyota of Louisville and we will go back again, Tim was very helpful and understood what we wanted, love my new Rav 4!! More

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Job well done! I knew what I wanted when I walked throuh the door. Tim Patillo was easy to work with and facilitated a great deal for my situation. I would highly re I knew what I wanted when I walked throuh the door. Tim Patillo was easy to work with and facilitated a great deal for my situation. I would highly recommend Toyota of Louisville. I look forward to doing future business with Tim and Toyota of Louisville. More

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Excellent buying experience. My shopping experience began at a competing dealership. After several days of being given the run around, I was told that my vehicle was ready and th My shopping experience began at a competing dealership. After several days of being given the run around, I was told that my vehicle was ready and the deal was approved. I arrived to take delivery and learned that I was misled and an attempt was made to force me to take possession of a vehicle without the features agreed upon and in a different (undesirable) color. I rejected that "deal" and left very angry about being treated so poorly and lied to. I immediately called Toyota of Louisville and connected with Tim. He was attentive, knowledgable, respectful and thorough. He located exactly the vehicle that I wanted. When I explained the deal struck with the other dealership, Tim reviewed the figures and pointed out errors they made. He then beat the other dealer's terms with no unnecessary haggling. I took delivery within about 2 hours of calling and meeting Tim. My experience with Toyota of Louisville, Tim and Mr. Swope (the GM) was second to none. They have earned my business and I will refer friends and family there in the future. If you're looking for an awesome buying experience, without the hassles, look no further than Toyota of Louisville. More

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