Richeka "Ricky" Providence
Richeka "Ricky" Providence at Tamiami Hyundai

Richeka "Ricky" Providence

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.2
40 Reviews

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4.2

40 Reviews

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40 Reviews of Richeka "Ricky" Providence

May 14, 2026

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Employee Rating

They met my needs and were sympathetic to my budget, which is very much appreciated. More

by no1lilmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Tamiami Hyundai responded

We are delighted to hear from you. Thank you for the great review of Tamiami Hyundai!

May 12, 2026

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Employee Rating

Excellent customer service with Osvaldo. I was having a tire replaced, and the tech seemingly forgot to switch the tire pressure gauge back on following the replacement. Otherwise, all good. More

by goconnor717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osvaldo

May 12, 2026

Tamiami Hyundai responded

Thank you for choosing Tamiami Hyundai and sharing your feedback about Osvaldo! We apologize for the oversight but are grateful for your patience and understanding. If there's anything else we can assist you with, please let us know. Safe travels!

April 05, 2026

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Employee Rating

I was told the repair would take 3-4 hours, instead it took all day and my car had to stay until the next day for the job to be completed. This was a major inconvenience that I was not told about. VERY P More

by qwam054
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Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2026

Tamiami Hyundai responded

We set a high standard for ourselves and are truly sorry to hear that your car repair fell short of your expectations. Without a name, we cannot locate your contact information in our system, but please reach out. We appreciate your feedback and hope for the opportunity to address your concerns. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 25, 2026

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Had to return to the dealership as technicians forgot to reset my oil and put a oil sticker change in the window. Also, I received an email shortly after I drove out of the dealership yesterday that my ca More

by JANPETERSON11357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Ruis

Mar 25, 2026

Tamiami Hyundai responded

We sincerely apologize for the oversight, and we appreciate you bringing this to our attention. It's concerning to us that your oil change took longer than expected and that the necessary services were not completed during your visit. We'd like to make things right and ensure all of your needs are addressed. Please contact me at your earliest convenience so we can rectify this situation. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 20, 2026

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Brought my new car in for service, oil change tire rotation and an issue with the transmission. The transmission seemed to be slipping and twice as it car sifted gears it felt like someone hit me form More

by djlandcvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2026

Tamiami Hyundai responded

We're very disappointed to see that we fell short of your expectations. We aim to provide our customers with efficient and timely repairs, but clearly, we missed the mark with your visit. We'd like the chance to make this right and ensure all of your concerns are addressed. Would you please reach out to me when you have a moment? Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 19, 2026

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The service personnel were very prompt, explained what I should expect, and and had a professional manner. More

by davegilreath
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Gonzalez

Mar 19, 2026

Tamiami Hyundai responded

We’re happy to hear the team was prompt, thorough, and professional. Thank you for choosing Tamiami Hyundai and for sharing your feedback, Dave!

March 19, 2026

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Perfect visit with the work required done on time and with a nice waiting room. More

by BILL.FREDETTE
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Tamiami Hyundai responded

The team at Tamiami Hyundai loves seeing great reviews! Thank you, Bill!

March 14, 2026

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Employee Rating

The place is a mad house. Everyone rushing around and no one in control Everything is confusing from the time you bring your car in for repair. Looks like too much going on More

by AOKNOPF
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Recommend Dealer
No
Mar 16, 2026

Tamiami Hyundai responded

We aim to provide a seamless and organized service, so it's concerning to read your feedback. I apologize for any confusion or chaos you experienced during your visit. We'd like to understand more about what happened so we can make the necessary improvements. Please feel free to contact me at your convenience. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 10, 2026

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I had to wait three hours for an oil change and tire rotation. I arrived at 7:25 a,m, before they opened. The car was not washed, as they "ran out of time". More

by Bryan Banks
Service Price Transparency
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Service Time
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Recommend Dealer
No
Mar 10, 2026

Tamiami Hyundai responded

Bryan, we apologize for the long wait and any inconvenience it caused. We understand your frustration and assure you that this is not the level of customer service we are committed to providing. Thank you for bringing this to our attention—we hope you give us the chance to provide a better experience moving forward. - Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

February 27, 2026

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Employee Rating

Very good service and the people very kind. Nice place too and big. The facility More

by djsandunga74
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Tamiami Hyundai responded

Thank you for your support. Without a name, we cannot locate your contact information, but if there is anything we can do to improve your experience with us, please reach out. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

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