Richey Barnes
Richey Barnes at Mercedes-Benz of Georgetown
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Richey Barnes | Page 3

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Richey Barnes

November 16, 2023

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Employee Rating

Richey was absolutely fantastic. He kept me updated and was very kind and attentive. The best experience ever in a dealership in over twenty years. Though my car isn't brand new More

by Kimberly YB
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2023

Mercedes-Benz of Georgetown responded

We are thrilled Richey provided exceptional service and made your experience at Mercedes-Benz of Georgetown memorable! Excellent communication and attention to detail make a difference, especially when it comes to vehicle servicing. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 18, 2023

Kimberly YB responded

Mercedes-Benz Georgetown will be the only place i take my car for dealership issues. Richey saved the day, actually November for me. He is my Hero! Be well, be blessed. Kimberly YB ❤️

November 15, 2023

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Very professional and thorough in dealing with the Problems encountered during multipoint inspection . On time . More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 18, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

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Great customer service, professional service, answer all concerns/feedback, results oriented and meticulous and motivated More

by andre.beamon
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Recommend Dealer
Yes
Nov 09, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

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If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude More

by Jmariesalon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Hector Dominguez, Adam De Leon, Jay Derkacz, Robert Diaz, Samantha Burnett, Melissa Coreas, Danielle Doyle , Not sure of the sales guys name. I was inquiring about purchasing a G Wagon while my car was being serviced. This is not the first time I’ve been treated like I was equal

Oct 31, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this experience you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

October 30, 2023

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Service was prompt service was courteous, A pleasant experience. Will use this dealership's service department again. More

by spelz
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2023

spelz responded

Enjoyable experience today.

Oct 30, 2023

spelz responded

👍

Oct 30, 2023

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 28, 2023

Dealership Rating
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Brandon was amazing in all aspects of the decision making, purchase and walk through. Kind, compassionate, and patient. His knowledge was off the chart yet he was able to make me understand and feel More

by Jan’s car
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Brandon provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

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I waited so long to get everything,,,, but I didn’t get bored. My service consultant, Mr. Barnes, took care of me and often informed me of what was currently happening.and waiting time. I was satisfied w More

by Elly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Mr. Barnes provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

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Great customer service. Service writers are very attentive and helpful. I never have regrets when I deal with them! More

by kevinF
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Recommend Dealer
Yes
Oct 20, 2023

kevinF responded

Great!

Oct 23, 2023

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 04, 2023

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Employee Rating

Adam De Leon and his team were very helpful explaining the process to have my vehicle fixed, when he realized that it was going to take longer than expected, he call a Uber so I can take lunch while my ve More

by tomasvelasco.tv
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam De Leon

Oct 05, 2023

Mercedes-Benz of Georgetown responded

It's wonderful to hear about the excellent customer service provided by Adam and our team at Mercedes-Benz of Georgetown. Dedication to customer service can make a significant difference in the overall experience. Thank you for sharing your positive feedback!

September 29, 2023

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Employee Rating

Staff is friendly. Facility is clean and with all expected amenities. Feels more accessible compared to the Austin dealership. More

by CRNAmom
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2023

Mercedes-Benz of Georgetown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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