Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson | Page 3

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
66 Reviews
5.0

66 Reviews

Write a Review

Dealership Experience

29 yrs, 6 mos

66 Reviews of Rick Johnson

September 30, 2022

Dealership Rating
Employee Rating

The process from beginning to the competition was excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If More

by jimbatwaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2022

Earnhardt Lexus responded

We are so proud of Rick and his efforts to provide you with an amazing experience! Thank you so much for your feedback and hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Oct 03, 2022

jimbatwaf responded

Thank you, it is because of Rick I service my Tundra and Vette with your service dept. just wish your sales people would quit trying to get me to sell my Wife’s baby 430. We are keeping it as long as it is dependable.

September 07, 2022

Dealership Rating
Employee Rating

Every time I bring a vehicle in for service, Rick Johnson handles things quickly, fairly and with professionalism. Your parts department has been easy to work with as well. More

by tfarley3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2022

Earnhardt Lexus responded

We are thrilled that Rick constantly takes such good care of you! Please never hesitate to let us know if we can help you with anything else! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 30, 2022

Dealership Rating
Employee Rating

Excellent and efficient service. We have purchased 2 cars from Earnhardt in the past 12 months and are very satisfied. More

by Abelicht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2022

Earnhardt Lexus responded

Thanks so much for your loyalty to us here. We're lucky to have you as valued customers and we look forward to continuing to help take care of all your vehicle needs. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 05, 2022

Dealership Rating
Employee Rating

Friendly sales and service. Unlike Bell Lexus, Earnhardt Lexus treats everyone with respect and their service pricing is normal. I was quoted $140 for an oil change at Bell and More

by letsglogirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Earnhardt Lexus responded

It's so nice to know that you were impressed with our sales and service team! Thank you for this great review and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

May 25, 2022

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2022

Earnhardt Lexus responded

It's wonderful to hear that Rick provided you with an outstanding experience and went the extra mile to make sure you left a happy customer! We hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

May 13, 2022

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2022

Earnhardt Lexus responded

We are so happy to hear that Rick constantly provides you with the service experience that you're looking for! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 14, 2022

Dealership Rating
Employee Rating

I just took my sedan in for a road trip checkup. Luckily they found my battery was on its last legs and replaced it free of charge under my extended warranty. I also asked for operational instruct More

by pattimeade
Recommend Dealer
Yes
Apr 15, 2022

Earnhardt Lexus responded

We are so happy that we were able to get you back on the road! Thank you for stopping by and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 03, 2022

Dealership Rating
Employee Rating

I have been a customer of Earnhardt Lexus for many years. Always have had great service experience. Yesterday I had to change Service writers to Rick Johnson as my prior advisor had moved to TX. Rick cont More

by tw.hannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2022

Earnhardt Lexus responded

We are ecstatic to hear that you always have an enjoyable experience here with Rick. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 24, 2022

Dealership Rating
Employee Rating

Wife had complimentary oil change on her IS350 and she said it was great service. More

by tonykdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2022

Earnhardt Lexus responded

Tony, We're very happy to see your wife had a great service experience. Please thank her for stopping by and we appreciate you taking the time to share this. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 15, 2022

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Recommend Dealer
Yes
Jan 17, 2022

Earnhardt Lexus responded

We are proud of our team and their efforts to always provide you with an amazing experience! Thank you so much for choosing us and we look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Jan 17, 2022

Jim5737 responded

Thank You very much for your great service. Jim

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