Ricky Olson | Page 3

We had a very good experience throughout the entire auto buying experience. We were treated with most respect and courtesy, and very appreciative with all the help and explanations we received. Very good ex buying experience. We were treated with most respect and courtesy, and very appreciative with all the help and explanations we received. Very good experience with Mr Jackson. He went out of his way to take care of us, and we will definitely refer him and the company to others. More

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This dealership happen to have the used truck that we wanted. It was in excellent condition. We only had to haggle once about the price, and we feel we got a fair deal. Would buy from them again. wanted. It was in excellent condition. We only had to haggle once about the price, and we feel we got a fair deal. Would buy from them again. More

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My daughter and I truly had a wonderful experience at the dealership. Nick was truly outstanding. Jeremy who made the deal happen really helped us out. Rick in finance was great at well. I want to thank all dealership. Nick was truly outstanding. Jeremy who made the deal happen really helped us out. Rick in finance was great at well. I want to thank all of you from the bottom of my heart. More

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Easy experience, much of the process was able to be completed online. Vehicle was ready for us when we got there. Prices were written as we'd negotiated, no unexpected charges. Would recommended buying completed online. Vehicle was ready for us when we got there. Prices were written as we'd negotiated, no unexpected charges. Would recommended buying here! More

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Nick was great, very helpful and responsive. Second car I’ve purchased from him with no issues. Professional and friendly while answering all of my questions. I’ve purchased from him with no issues. Professional and friendly while answering all of my questions. More

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Micheal was our sales person and he was fantastic.. listened.. got me right to the car that met my requirements and helped all the way through the purchase process. Rick was the finance person and h listened.. got me right to the car that met my requirements and helped all the way through the purchase process. Rick was the finance person and he made everything easy. More

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Short, Sweet and to the point. We had an excellent car buying experience at Freedom Honda. Every employee (John, Tony and Ricky) that we worked with was easy going and listened to We had an excellent car buying experience at Freedom Honda. Every employee (John, Tony and Ricky) that we worked with was easy going and listened to what we were looking for. There was never any pressure from anyone. They worked with us in a timely manner and I was grateful it wasn't an all day experience. They made us feel like out time was valuable. I would definitely recommend Freedom Honda to my friends and we'll be returning when we need another vehicle. More

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We were very happy with our sales associate Seth U. He didn’t pressure us at all which was very much appreciated. We were also pleased with the sales manager and finance manager. The entire team was very didn’t pressure us at all which was very much appreciated. We were also pleased with the sales manager and finance manager. The entire team was very professional. 10 out of 10. Thank you! More

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STAY AWAY FROM FREEDOM HONDA AT ALL COST STAY AWAY!!!! HAD TO SPEND $7K OUT OF POCKET EXPENSE AFTER HAVING THE CAR FOR LESS THEN 1 WEEK. FREEDOM HONDA DID NOT COVER ANY EXPENSE NOR DID THEIR STAY AWAY!!!! HAD TO SPEND $7K OUT OF POCKET EXPENSE AFTER HAVING THE CAR FOR LESS THEN 1 WEEK. FREEDOM HONDA DID NOT COVER ANY EXPENSE NOR DID THEIR WARRANTY COMPANY. If I can give a 0 rating I would. I bought a 2012 Audi A4 and immediately began experience problems with the car. Within the first week the car would not start and took it in and they said there was no issues (just so they would get through the hassle-free 5 day return period). I took the car in three times due to the car not starting. Freedom Honda basically accused me of lying and did nothing to help. The following week the car misfired and after having it towed to Freedom Honda they said they could not work on my car and that I had to tow to Audi. After Audi diagnosed the misfire it was found that two exhaust valves had melted and $4k worth of work had to be done. After going back and forth with the dealership warranty company (two weeks in the shop for two separate inspections) and endless conversations with serval claims adjustors, they ended up paying for parts. Within one week my car consumed 1.25 qts of oil and this began a three week process of several systems tests and diagnostics conducted by Audi. I was with out my car for five weeks before Audi deemed that all my pistons had to be replaced. At that point in time and in addition to being without my car for several weeks and having to pay $1500 for the melted exhaust valve parts, not once did Freedom Honda return my calls or provide any type of rental car compensation. Once my car was deemed that the pistons needed to be replaced I went through another two week inspection process with the dealership warranty company. I found out that their inspection was extremely limited and they did everything they could to get out of covering the cost to replace the pistons. Even with piston replacement being considered power train components the dealership warranty company denied the claim and did not pay a dime. I had to pay an additional $5700 for the piston replacement on top of the $1500 exhaust valve parts cost leaving a total of $7200 of out pocket expenses (50% of my loan value). I have contacted Freedom Honda through-out this entire process and they have yet to call me back. STAY AWAY FROM THESE SNAKES AT ALL COST!! I have bought over a half of dozen cars and not once have I ever dealt with such a horrible experience. Their dealership warranty is no different from buying a car As-Is and they do not stand by their warranty one bit. I have tried to get in touch with Jeremy Lehrman, Joel Ewing, and GM Bret Petersen and not one has returned my calls. I plan to hire an attorney and report Freedom Honda to the BB since the issue dated back to first day I drove the car off their lot. Josh Rogers More

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Great Not much on works because it does not take a lot of word to tell the truth. It was a good experience and would buy here again. Not much on works because it does not take a lot of word to tell the truth. It was a good experience and would buy here again. More

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