Rob Hitchcock | Page 47

Convenient Was able to schedule my appointment online and get in very quickly. Went for my first oil change on my brand new car. Everyone was friendly from check Was able to schedule my appointment online and get in very quickly. Went for my first oil change on my brand new car. Everyone was friendly from checking in my car and cashing me out. More

by victorious711 Verified Customer Verified Customer

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Inspection on my vehicle was done well Excellent service. Everyone was very helpful. I would definitely bring my vehicle in again for service. This is an excellent place to come for any hel Excellent service. Everyone was very helpful. I would definitely bring my vehicle in again for service. This is an excellent place to come for any help More

by skypiolet8 Verified Customer Verified Customer

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service emergency 4 days with a new car and we get a nail in the tire. We call our salesmen Tony Simone. Tony puts us to service with Rob Hitchcock. Car went there imm 4 days with a new car and we get a nail in the tire. We call our salesmen Tony Simone. Tony puts us to service with Rob Hitchcock. Car went there immediately. Rob took care of it immediately with no issues. Excellent quality service all around at Metro Ford . Very impressive!! More

by JMNOTAR Verified Customer Verified Customer

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Service Called me by name, reps were professional and well dressed. Came in before my appointment and still took me right away. I don't have my paperwork in f Called me by name, reps were professional and well dressed. Came in before my appointment and still took me right away. I don't have my paperwork in front of me so I can't tell you the reps name. More

by SQUADERE Verified Customer Verified Customer

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I like how they get things done in a timely matter. My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have my car service by metro ford More

by mcmohawk6009 Verified Customer Verified Customer

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Nys inspection They took me right in, greeted me courteously for an appointment to inspect my car. The only reason I gave it 4 stars instead of 5, is because it to They took me right in, greeted me courteously for an appointment to inspect my car. The only reason I gave it 4 stars instead of 5, is because it took an hour for what should have been a much quicker inspection. Service manager was great to deal with! More

by buffalobillsbryan Verified Customer Verified Customer

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Service It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointe It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointed. More

by TINA-0602 Verified Customer Verified Customer

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Great Experience Thank you for the quick turnaround.as always happy with my service at metro ford. Body shop is great as well. I will return again. Thank you for the quick turnaround.as always happy with my service at metro ford. Body shop is great as well. I will return again. More

by pauldjti Verified Customer Verified Customer

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Quick and efficient I made an appointment for a State Inspection and was in and out in under an hour. They had to replace a fuse in order to even get started so extra tim I made an appointment for a State Inspection and was in and out in under an hour. They had to replace a fuse in order to even get started so extra time was needed to diagnose that issue first. More

by DAVE2BOYS Verified Customer Verified Customer

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Gary in the Body Shop took great care of my 2018 F150 Lariat I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a great job putting my fender flares on. Metro Ford prices were less expensive than other body shops or truck accessories dealers. Paul in the body shop did the work on my truck and then washed it for me and came out and talked to me and explained what he had done and how they were attached. This made me feel like part of the ford family. Then on top of that, General Manager Bill Thorpe came to talk to me to make sure I was happy with my experience from the body shop. Again feeling like part of a big family at Metro Ford. More

by railroadprince Verified Customer Verified Customer

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