Rob Trax

I was impressed with the service that Jonathan Matthew and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an an and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an answer to a question was not known immediately, I would receive a response later that day. Team effort there. Transparent on price. I would recommend them to anyone. More

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Very helpful sales and team for new purchase. Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I selected is also amazing - great deal on exactly the vehicle, color, interior, level - no issues. Also, the finance team is excellent - answered all my questions and helped me with that side reducign the stress. Highly recommended and I will be back More

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Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. Shaun, Rob, and Mohammed were all great and Shaun went above and beyond throughout the entire process. Truly a top notch operation. More

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We worked with Harry as our client advisor and had an excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the c excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the car we were considering. This was despite of us telling him that we are in the process of narrowing down our options and not close to making a decision. It took us a few weeks to pull the trigger. Harry kept in touch during that time and we never got the feeling of being rushed. The price that we ultimately agreed upon was very fair and actually slightly below what I was expecting. There were no unnecessary markups or mandatory dealer add-ons. The car that we built and received was exactly what we wanted. Overall, strongly recommend Harry and Bill Jacobs BMW for your next car. More

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I just bought a new vehicle from Bill Jacobs Naperville. Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles away because of the knowledge of Maggie and the responsiveness to all my questions. She could not be more helpful. In addition, Jessica, the Lead BMW Genius was also very helpful in setting up my account and explaining some of the apps on the car (i5 all electric). Can't say enough about my experience regarding the staff at Bill Jacobs Naperville. Thank you all!!! More

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I wanted to express my gratitude for the outstanding service I received at Bill Jacobs BMW dealership. From the moment I walked in, the staff exhibited exceptional professionalism and courtesy. The atte service I received at Bill Jacobs BMW dealership. From the moment I walked in, the staff exhibited exceptional professionalism and courtesy. The attention to detail, extensive product knowledge, and willingness to go the extra mile made my car-buying experience truly enjoyable. More

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Purchased my car from here and what a great team to deal with. Very pleased with the service I received. Mark G and his team was excellent. with. Very pleased with the service I received. Mark G and his team was excellent. More

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Husain is a great Client Advisor, he is very helpful and provided a lot of useful suggestions, and he also tried his best to help me. provided a lot of useful suggestions, and he also tried his best to help me. More

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I highly recommend Josh Schneider from Bill Jacobs BMW for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someo for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someone with the same knowledge, approach, and straightforward approach since NIck's retirement. Josh Schneider is the guy. I was introduced to Josh by Marlenne Garcia, whom I also think highly of, given her dedication to hearing my feedback and finding me a great relationship fit. Many thanks to both Josh and Marlenne for a great purchase experience. More

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If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More

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