Marlenne Garcia
Marlenne Garcia at Bill Jacobs BMW
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Marlenne Garcia

BMW Portfolio Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
13 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

13 Reviews

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13 Reviews of Marlenne Garcia

March 30, 2024

Dealership Rating
Employee Rating

Bought my first car at Bill Jacobs BMW. Entire experience was hassle free, and no hidden dealership fees or secret add-on requirements. Took the car for a test drive, and Preston, my cl More

by jvandermayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston

Apr 02, 2024

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Apr 02, 2024

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 05, 2024

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Employee Rating

Excellence service. Jeff Hulsebus. Was very professional and explained every I give him a A More

by mfpfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hulsebus

Mar 08, 2024

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2024

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Employee Rating

The Bill Jacobs representatives - Jose and Marianne were superb in their job. The entire process was smooth and easy. More

by sobstuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Vargas

Mar 03, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

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Employee Rating

Joshua, I have never had a better experience at a dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete More

by bmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Feb 16, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Our team strives to deliver a wonderful experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Feb 17, 2024

Bill Jacobs BMW responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for the great review!

December 27, 2023

Dealership Rating
Employee Rating

I highly recommend Josh Schneider from Bill Jacobs BMW for sales. For experienced buyers from Bill Joacobs BMW, I previously purchased multiple vehicles from Nick Pandola. I have been searching for someo More

by robhanlon4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Trax , Joshua Schneider

Dec 29, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

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Employee Rating

Amazing purchase guided by two great people. Harry and Marleene made my 2024 m240i production and pick up easy as it could be. Great communication and friendly advisors. More

by n.stellman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Dec 25, 2023

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 25, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2023

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Employee Rating

Very efficient! I was in and out within an hour. Good hospitality as well. I will be back for my next purchase as well! More

by Teon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe assisted for Marlenne

Sep 30, 2023

Bill Jacobs BMW responded

Hi Teon, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2023

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Employee Rating

I thought the employees were very nice and helpful. Marlenne took the time to help me sell my car. I would certainly recommend working with her again. More

by Hfpapartments
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Sep 26, 2023

Bill Jacobs BMW responded

Hi, we're so happy we were able to help you out! Thanks for the recommendation, and have an amazing day!

September 15, 2023

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Employee Rating

Marlene Garcia is the bestSales Advisor Period! ! Very patient and explains all aspects of the leasing process. She also did an outstanding job of teaching me all the vehicle options. The dealership More

by martymatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

Dealership Rating
Employee Rating

Had a great all around experience with Marlenne Garcia and the whole team at Bill Jacobs BMW. I spent a few months sorting out what would be the best vehicle for me and Marlenne spent lots of time and ene More

by gregorim
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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