Robert Alicea | Page 9

Best Sales Man Ever! I've bought so many cars in the past before and I've never came across an awesome Cardealoligist like Mr. Robert Alicea. Usually you can feel pressure I've bought so many cars in the past before and I've never came across an awesome Cardealoligist like Mr. Robert Alicea. Usually you can feel pressure with most of the sales man but with Robert, it was totally different. He took his time, was very, very patient, kind, honest, etc.. We arrived at the dealer ship at 8:00pm saw the car we wanted, worked out deal, by the said everything was set and done, it was about 12:40am and Robert was still patiently waiting for us to close deal and made sure we understood all functions of vehicle 2013 Toyota corolla. We are very pleased and I would recommend anybody to come see Robert Alicea More

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CARDEALOLOGIST Our priorities forced us to look for a reliable truck and many salesmen came and went and then the third time was the charm when we stopped at Richard Our priorities forced us to look for a reliable truck and many salesmen came and went and then the third time was the charm when we stopped at Richardson Toyota where we met Robert Alicea. Rob was on-point with the whole process from beginning to end. He diligently worked toward our ultimate goal and not once did we feel pressured into a decision. With our circumstances Rob presented us with our best option and we were fortunate enough to be able to accept the purchase. WOO, Amen brother! More

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Easiest and Fairest Car Purchase a Ever Robert was a professional Cardealologist that made the purchase an excellent experience. We easily negotiated a fair trade value and a fair value for Robert was a professional Cardealologist that made the purchase an excellent experience. We easily negotiated a fair trade value and a fair value for purchased vehicle. The follow up work to remedy minor repairs were clearly defined at purchase and completed within 2 days. Robert & your team made it an experience that I would happily recommend to a friend. Thanks, Mark Tygart--- happy new customer More

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Hi I take this opportunity to Thank Robert Alicea ( Hi I take this opportunity to Thank Robert Alicea ( sales )for his wonderful friendliness & customer service. I will definitely recommend your Deal Hi I take this opportunity to Thank Robert Alicea ( sales )for his wonderful friendliness & customer service. I will definitely recommend your Dealership to my friends. Robert's way of approach & his customer centric attitude is very much appreciated. Happy New Year !!!! 2012 Warm Regards Freddy More

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I stopped by Toyota of Richardson on Saturday, August 26th to test drive an Infiniti G35... Robert Alicea greeted me at the door with a smile and a willingness to help. Even though the price and the car 26th to test drive an Infiniti G35... Robert Alicea greeted me at the door with a smile and a willingness to help. Even though the price and the car were nice, I wanted a different color combination. I left the lot but around 9pm that nite, my cell phone rings! To my surprise, Robert called to let me know they had just received a trade-in that I may like with the exact color I was searching for... First thing Monday morning, I went to see Robert and he and Kirby (Pre-Owned Sales manager) sealed the deal for me and I drove my new car off the lot. I will forever be grateful to Robert Alicea and Kirby for their excellent customer service and their ability to price cars at a Fair price. Robert you are a wonderful person and I will be sure to recommend everyone I know to TOYOTA OF RICHARDSON. More

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We purchased a 2007 Toyota Avalon from Toyota of Richardson, and were blessed to work with Robert Alicea. He was professional, courteous, and took the time to treat us with warmth and consideration Richardson, and were blessed to work with Robert Alicea. He was professional, courteous, and took the time to treat us with warmth and consideration. The purchase itself was quick and went smoothly, but it's the events that took place less than a month later that have earned Robert such high stars in our book. Our Avalon had an air-conditioning compressor go out just 31 days after the purchase of the car, which caused damage to the air-conditioning system and radiator. Upon calling Robert (in a panic because we lived 4 hours away), he explained that the Avalon had a 3 month warranty and that we could work to get the car seen at our closest Toyota dealership to have the repairs done. Robert worked tirelessly to help us get the logistics worked out, was our liason between the Service Manager, and went above and beyond to make sure that we were not left "high and dry". He was the example of someone that took care of us, even AFTER the sale. The Toyota of Richardson Service Department and Business Office was amazing, as well. They went as far as to reimburse us for the amount of expenses we had to pay out of our pocket for repairs that were not covered by the warranty. We cannot say enough about this dealership's willingness to make sure that we were well taken care of...and for that, they have earned our business for life! Thank you, Robert, and all of your co-workers that helped make our experience at Toyota of Richardson a positive one! Sincerely, G.and C. Paty Sweetwater, Texas More

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I have bought a total of 5 cars in my life and purchasing from Robert was by far one of the easiest and best experiences i have had. Robert was able to find one of the car i wanted and pulled it in the garag from Robert was by far one of the easiest and best experiences i have had. Robert was able to find one of the car i wanted and pulled it in the garage so it would be there when i got there. He was able to give and even beat the deal that a second dealership was offering. I did not feel that he was trying to take advantage of me at anytime, He is a car salesman who i will buy from again in the future. More

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Robert was absolutely wonderful! I was interested in a used Infiniti, but the price was a little too high. Robert worked tirelessly to make sure I left with my new car. He is a fantastic human being and used Infiniti, but the price was a little too high. Robert worked tirelessly to make sure I left with my new car. He is a fantastic human being and he is the only car salesman I would ever deal with again. I will recommend him to all of my friends and family and look forward to another car purchase through Robert with Toyota of Richardson. Vanessa A. More

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It was truly a delight and blessing to work with Robert in the purchase of my 2008 Toyota 4Runner! He's customer service is second to none, and he made my car-buying experience an exciting, memorable event in the purchase of my 2008 Toyota 4Runner! He's customer service is second to none, and he made my car-buying experience an exciting, memorable event. I first spoke with Robert inquiring about a vehicle that had already been sold. However, Robert asked what I was looking for, and I gave him my list, not really expecting anything to come from that initial phone conversation. However, I was pleasantly surprised to hear from him a few weeks later, with a car meeting everything on my list. It was so great to know that he was actively searching for the right car for me! He was so right!! I've had my 4Runner for one week now, and couldn't be happier with the outcome. It's obvious that Robert is all about meeting the needs and wants of his customers, not about selling cars. This is what sets him apart and makes him a remarkable businessman. I appreciate his enthusiasm, personable demeanor, and customer dedication. I will definitely recommend him to friends and family! With gratitude, Andrea More

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Robert was the very best car salesman we have ever worked with. We would recommend him to anyone in the market. We were in a bind and needed to purchase a truck in one day. He was able to get us the exact t with. We would recommend him to anyone in the market. We were in a bind and needed to purchase a truck in one day. He was able to get us the exact truck we wanted for the price WE wanted. We walked in at 7 on a Friday night and left by 9:30. Amazing!! More

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