Robert Kearns | Page 4

Purchase of new leased car Sales staff cordial helpful easy to work withcar was readied in timely manner, brief tutorial provided everyone was helpful and willing to answer any Sales staff cordial helpful easy to work withcar was readied in timely manner, brief tutorial provided everyone was helpful and willing to answer any and all questios More

by pasnp1 Verified Customer Verified Customer

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Bought 2018 New Audi Q7 Great buying experience with Tony Lento at DCH Millburn Audi. From my first phone call until I picked up the Q7, it was one of the best experience I h Great buying experience with Tony Lento at DCH Millburn Audi. From my first phone call until I picked up the Q7, it was one of the best experience I have had with a dealer. Great overall experience! More

by rblbhome Verified Customer Verified Customer

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Repeat customer satisfied but insulted Don Kim was extremely helpful and patient but the finance manager was a bit rude when I explained I had to put the transaction on hold in order to pic Don Kim was extremely helpful and patient but the finance manager was a bit rude when I explained I had to put the transaction on hold in order to pick up my son from school. I had explained the situation to Don, he understood but the finance manager was rude. That day I spent over $40 in Uber fees to get around and back to the dealership. I feel like my situation should have been understood especially since the car wasn't ready. More

by lharveydavis Verified Customer Verified Customer

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Recent purchase experience My wife Carol and I just purchased two new Audis from Anthony Lento. We were greeted with a warm welcome at the front desk, and the wonderful experie My wife Carol and I just purchased two new Audis from Anthony Lento. We were greeted with a warm welcome at the front desk, and the wonderful experience continued with Anthony, Bob and everyone else at the dealership. Anthony listened to our needs and desires, and designed very workable plans for the two cars. He did not use any high-pressure tactics, and allowed us to "buy" instead of being "sold". He knows his product line very well. Paperwork was a breeze, as was pickup. Anthony went over the car features for both of us. I had some difficulty with the Homelink when I got home, but Anthony was able to walk me through it while I was sitting in my car in my driveway! I would recommend DCH Audi to anyone looking for a new car---make sure to ask for Anthony! More

by lesjlevine Verified Customer Verified Customer

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Smooth Truthfully my husband and I just went in to “look”. We found the sales staff courteous helpful knowledgeable and personable. Our questions were answe Truthfully my husband and I just went in to “look”. We found the sales staff courteous helpful knowledgeable and personable. Our questions were answered concerning the vehicle and financing in a straightforward manner. The staff was patient and kind. We appreciated the fact that there was no pressure to purchase. The car rides beautifully and smooth. No road noise. Learning to use the controls in the cockpit. More

by ddinorcia Verified Customer Verified Customer

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Hassle free purchase experience Leo Yam is very knowledgeable about the vehicles and will get to a sale without playing games. Will follow up on service issues if there’s a problem. Leo Yam is very knowledgeable about the vehicles and will get to a sale without playing games. Will follow up on service issues if there’s a problem. More

by lw Verified Customer Verified Customer

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Fast and friendly I arrived at my appointment time and was greates immediately by a gentlemen who sent me inside where Rob acknowledged me and took care of my paperwork I arrived at my appointment time and was greates immediately by a gentlemen who sent me inside where Rob acknowledged me and took care of my paperwork. Rob told me my service would take about 60-90 min. I asked him to call me when my car was ready and he did, within an hour. My car was ready, waiting and washed ! Rob recognized me as soon as I walked in and completed my pw without a wait. A very pleasant dealership from sales to service every employee made us comfortable and welcome. More

by corthouse15 Verified Customer Verified Customer

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Amazing Service as always Leo was very helpful and knowledgeable. All the staff was very friendly and welcoming. This is my 6th vehicle purchased from Leo and DCH and I would Leo was very helpful and knowledgeable. All the staff was very friendly and welcoming. This is my 6th vehicle purchased from Leo and DCH and I would highly recommend them to my family and friends. DCH has earned a loyal customer and would always come back for my future vehicles. More

by dubaudifan Verified Customer Verified Customer

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Consistency of the staff working at this dealership. This is the third vehichle we’v Leased through JS. Never any pressure or hard selling tactics. Will alwAys work with you to find exactly what you want This is the third vehichle we’v Leased through JS. Never any pressure or hard selling tactics. Will alwAys work with you to find exactly what you want. More

by VMM65 Verified Customer Verified Customer

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Honesty and Efficiency with the purchase of a new Q7 From the first call I got from the Leo Yam to negotiating the price and finally sitting down with Bob, the Finance Manager, the entire process was tra From the first call I got from the Leo Yam to negotiating the price and finally sitting down with Bob, the Finance Manager, the entire process was transparent without any hiccups or surprises and no pressuring into getting additional packages that we don't want. The time that Leo took to explain the functionality of the Q7 was another big thumbs up. More

by CliveChan Verified Customer Verified Customer

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