Robert Ladaga | Page 3

All members of this branch are very professional and with that was great customer service. Quick oil change. Very friendly. All of my questions were answered. that was great customer service. Quick oil change. Very friendly. All of my questions were answered. More

by ANTONY3GS Verified Customer Verified Customer

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Excellent service , Elba, Alan Medina , Ana Maria Medina, were fantastic. Thanks for your service. It is my first Subaru . Thanks thanks thanks thanks thanks thanks were fantastic. Thanks for your service. It is my first Subaru . Thanks thanks thanks thanks thanks thanks More

by APUERTA75 Verified Customer Verified Customer

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Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More

by itakoning Verified Customer Verified Customer

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Good service and friendly staff. Waiting area was clean and not super crowded. All the work that was done on my vehicle seemed to be well done except for the free car wash. I believe they were rushed and w and not super crowded. All the work that was done on my vehicle seemed to be well done except for the free car wash. I believe they were rushed and were not able to wash it properly. More

by zb_biological Verified Customer Verified Customer

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GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service and provided on time delivery of the required service. I would recommend dealing with her any time they need service More

by SKULLY2 Verified Customer Verified Customer

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1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 hours 4. no loaners More

by TATIANA2 Verified Customer Verified Customer

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Best experience I have had in the service dept. in a long time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. More

by BARBARABURK Verified Customer Verified Customer

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Always a pleasant experience. Everyone is a professional, provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps do not try and up sell you either. More

by markgravie Verified Customer Verified Customer

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Replaced wheels damaged during wheel rotation by service dep I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were cle I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were clearly damaged by the service person who was careless with the pneumatic lug wrench and must have spun the wrench before the lugs were properly seated. This was properly stated in my original grievance when I had my last oil service. Up until that point I was happy that you offered to replace the wheels at no cost. However when wheels arrived and I had them installed, the invoice although stating the cost is zero dollars, the repairman stated that it was in the interest of good customer service because the wheels were damaged by road debris. This is insulting and makes me out to be an unreasonable customer. If he had bothered to look at the wheels closely he would have seen that the damage was from the lug nuts and not road debris. More

by jsquicci Verified Customer Verified Customer

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I drive out of my way to use their service department. Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department More

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