Robert Ladaga | Page 4

Excellent service! Timely service. Friendly service.. Waiting area comfortable. Time to obtain appointment acceptable. Appreciate the updates and explanation of work performed on car Thanks Waiting area comfortable. Time to obtain appointment acceptable. Appreciate the updates and explanation of work performed on car Thanks More

by pcasado732 Verified Customer Verified Customer

Helpful 0

Report | Print

Buying a car with them was a great experience, for now on they are my Subaru dealer and I don’t mind if I have to drive a little more. Everything was great from the dealer to the car and they treated us like they are my Subaru dealer and I don’t mind if I have to drive a little more. Everything was great from the dealer to the car and they treated us like royalty. Thank Subaru of Pembroke Pines. More

by riccagonzalez Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent support and over the top customer service. They care of what we told them and the car was ready at the time the said it will be. care of what we told them and the car was ready at the time the said it will be. More

by Blad Verified Customer Verified Customer

Helpful 0

Report | Print

GREAT! Subaru of Pembroke Pines always takes care of my service needs in a friendly, fast, clean environment, I thank you for the great job! Maria Subaru of Pembroke Pines always takes care of my service needs in a friendly, fast, clean environment, I thank you for the great job! Maria More

by carmen22p Verified Customer Verified Customer

Helpful 0

Report | Print

Appointment was kept timely. The staff were polite, friendly, and helpful. Identified problem and ordered required part. Waiting area is comfortable and clean. Enjoyed the coffee. friendly, and helpful. Identified problem and ordered required part. Waiting area is comfortable and clean. Enjoyed the coffee. More

by ccott Verified Customer Verified Customer

Helpful 0

Report | Print

Robert Ladaga is the man Robert was incredibly helpful during the trade-in process prior to the purchase of my new Subaru. He was extremely accommodating and patient with me t Robert was incredibly helpful during the trade-in process prior to the purchase of my new Subaru. He was extremely accommodating and patient with me through the whole process. He made the experience very easy and stress-free. More

by mfriesen9690 Verified Customer Verified Customer

Helpful 0

Report | Print

Staff was friendly and helpful however after getting my tires changed and leaving the dealership one of the tires started coming loose as I was heading down the highway. When I called them and told them it tires changed and leaving the dealership one of the tires started coming loose as I was heading down the highway. When I called them and told them it had almost made me wreck on the highway it took the receptionist multiple calls before she got me on the line with a maintenance manager. The explanation I received when I got the car back and they looked at it was that “something was lose but they tightened it”. I wasn’t looking for a grand apology but I would have appreciated a little more care and concern after almost wrecking going down the highway 5 minutes after they finished working on my vehicle. On the plus side one of their managers did take the vehicle on the high way and test it before I got back on the road. Jaime, the service manager who worked with me most of the day, was very helpful through everything but through no fault of his own he was in a meeting and unavailable when I had the issue with the tire. Bottom line is you expect a higher level of service when you get work done at a certified dealer and that was not the case for me with this dealership. More

by DDGOFF83 Verified Customer Verified Customer

Helpful 0

Report | Print

Service was quick and done in a timely manner joe Salerno and Brian cone are the best in the service department. Would definitely come again. and Brian cone are the best in the service department. Would definitely come again. More

by JAYSENTU Verified Customer Verified Customer

Helpful 0

Report | Print

Quick and painless This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reas This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reasonable wait time after check in to speak with service advisors. They are also sure to have fresh coffee and snacks for those in the waiting room. Service updates where given via text which I loved! Immediate responses helped me keep in touch with out physically being at the dealer. Job well done! More

by saldana3117 Verified Customer Verified Customer

Helpful 0

Report | Print

EXTRAORDINARY SERVICE!!! I would definitely recommend Subaru of Pembroke Pines. Audwin is always helpful and has been there for me since my first Subaru. Everytime I come for I would definitely recommend Subaru of Pembroke Pines. Audwin is always helpful and has been there for me since my first Subaru. Everytime I come for service, He takes care of me More

by alovinsky0 Verified Customer Verified Customer

Helpful 0

Report | Print