Robert Sparks
Robert Sparks at Southern Kia Virginia Beach
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Robert Sparks

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.2
83 Reviews
4.2

83 Reviews

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83 Reviews of Robert Sparks

May 08, 2025

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Employee Rating

4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire More

by bryan79
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Recommend Dealer
No

May 05, 2025

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Great service an also quick waited no longer then 30 minutes they also cleaned my car More

by kamcuffee1
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Workmanship
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Recommend Dealer
Yes

April 21, 2025

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Responsible people and good when it comes to assuming responsibility. Reliable and honest leadership. Trustworthy More

by ELIRICAN777
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

April 15, 2025

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Employee Rating

I was very disappointed with the entire experience. I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for More

by SUPERG123
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Barkus

April 08, 2025

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Employee Rating

Great customer service and very pleased with the mechanical work that is done on my vehicle. More

by RENNEJ73
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Recommend Dealer
Yes

April 05, 2025

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After inspection, the cooling tank is completely empty, the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. More

by bogdanbabchyk3440Bogdan
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Recommend Dealer
No

April 05, 2025

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The rep were very helpful, informative and work down on the car was done on time More

by irenebodenmiller
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Recommend Dealer
Yes

April 01, 2025

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Employee Rating

The personnel is very good to fix existing problems even though sometimes is a dealer fault More

by ELIRICAN777
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

March 31, 2025

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Employee Rating

They have great customer service in general but this time it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no se More

by GABYMwhimzy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

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Employee Rating

Only thing was that my computer in my car wasn’t reset to track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my d More

by LHPRICE1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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