Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.2
87 Reviews
4.2

87 Reviews

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87 Reviews of Robert Sparks

May 23, 2025

Dealership Rating
Employee Rating

For an under staffed dealer they did a good job. There was a question about weather my 3500 had grease fittings or not so I showed/told them where they were. Then I just brought it home and greased More

by AUTOMOTOYZ
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Recommend Dealer
Yes

May 21, 2025

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Always get excellent customer service. Appreciate the shuttle service. Very nice gentleman took me home and then picked me up when van was ready. More

by MFDURANT
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 14, 2025

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Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another More

by JASONDIEFF
Service Price Transparency
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Recommend Dealer
No
May 16, 2025

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 13, 2025

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Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service More

by mlpond66
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Recommend Dealer
Yes

May 08, 2025

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4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire More

by bryan79
Service Price Transparency
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Recommend Dealer
No

May 05, 2025

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Great service an also quick waited no longer then 30 minutes they also cleaned my car More

by kamcuffee1
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Recommend Dealer
Yes

April 21, 2025

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Responsible people and good when it comes to assuming responsibility. Reliable and honest leadership. Trustworthy More

by ELIRICAN777
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

April 15, 2025

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Employee Rating

I was very disappointed with the entire experience. I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for More

by SUPERG123
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Barkus

April 08, 2025

Dealership Rating
Employee Rating

Great customer service and very pleased with the mechanical work that is done on my vehicle. More

by RENNEJ73
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Recommend Dealer
Yes

April 05, 2025

Dealership Rating
Employee Rating

The rep were very helpful, informative and work down on the car was done on time More

by irenebodenmiller
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Recommend Dealer
Yes
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