124 Reviews
Write a Review124 Reviews of Robert Velazquez
March 18, 2018
Compassion for a good customer This pass year I have paid over 5000.00 on repairs and it was nice to get a break on the cost on some of my repairs on my Q7. This pass year I have paid over 5000.00 on repairs and it was nice to get a break on the cost on some of my repairs on my Q7. More
March 16, 2018
Professionalism. Staff is customer friendly, well organized, extremely courteous and quite informative. They are ready for your arrival and take pride in caring for y Staff is customer friendly, well organized, extremely courteous and quite informative. They are ready for your arrival and take pride in caring for your car. More
Other Employees Tagged: Car porter
March 16, 2018
Routine service Service advisor Robert Velasquez was both personable and professional. He kept me advised as to progress and noted other issues to keep an eye on. Btw Service advisor Robert Velasquez was both personable and professional. He kept me advised as to progress and noted other issues to keep an eye on. Btw, his name is misspelled below. More
March 16, 2018
Routine maintenance Robert was very friendly and a pleasure to work with. The car was serviced in a timely manner. The waiting area is equipped with items and furniture t Robert was very friendly and a pleasure to work with. The car was serviced in a timely manner. The waiting area is equipped with items and furniture to meet my needs. More
March 16, 2018
20,000 Mile Check Up All was great from the very start of my morning. The men who greeted me in the driveway were very helpful and friendly, the service time was exactly All was great from the very start of my morning. The men who greeted me in the driveway were very helpful and friendly, the service time was exactly what they told me it would be. More
Other Employees Tagged: David Mizera, Orlando Nieves
March 16, 2018
Fast and friendly I arrived at my appointment time and was greates immediately by a gentlemen who sent me inside where Rob acknowledged me and took care of my paperwork I arrived at my appointment time and was greates immediately by a gentlemen who sent me inside where Rob acknowledged me and took care of my paperwork. Rob told me my service would take about 60-90 min. I asked him to call me when my car was ready and he did, within an hour. My car was ready, waiting and washed ! Rob recognized me as soon as I walked in and completed my pw without a wait. A very pleasant dealership from sales to service every employee made us comfortable and welcome. More
Other Employees Tagged: Robert Kearns , Erik Cotos
March 15, 2018
Top notch The staff is excellent and very professional . They are always a pleasure to deal with , service was perfect and fast . I would highly recommend them The staff is excellent and very professional . They are always a pleasure to deal with , service was perfect and fast . I would highly recommend them to anyone. Thank you DCH Audi ! More
Other Employees Tagged: David Mizera
March 04, 2018
Quick Service Great service on a short notice - Joe always stops by when we are in to provide an update on new products coming out and new features Great service on a short notice - Joe always stops by when we are in to provide an update on new products coming out and new features More
Other Employees Tagged: Joe Hodczak
March 04, 2018
DCH #1 Service Fabulous service.. Made sure all my warranty / service needs were met. Alan, Robert and Miguel, Thank you for making my experience with service s Fabulous service.. Made sure all my warranty / service needs were met. Alan, Robert and Miguel, Thank you for making my experience with service so pleasurable! More
Other Employees Tagged: Leo Yam, Amanda Palma , Alan Palma & Miguel
March 03, 2018
Great customer service - excellent technical experience . I purchased my AUDI in 2015 and every experience with this dealership has been excellent. From loaner vehicle, to fast and reliable service, to coff . I purchased my AUDI in 2015 and every experience with this dealership has been excellent. From loaner vehicle, to fast and reliable service, to coffee and cookies - They take very great care of their customers. More