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Robert Velazquez
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124 Reviews
124 Reviews
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124 Reviews of Robert Velazquez
February 26, 2018
Review of 2018Q5 Audi Lease experience I have been dealing with DCH for years, dating back to when there was a DCH VW division. I leased 3 VW’s starting in 1999, and moved over to DCH Audib I have been dealing with DCH for years, dating back to when there was a DCH VW division. I leased 3 VW’s starting in 1999, and moved over to DCH Audibin 2009 and am now into my 4th Audi lease. My overall experience with DCH has been great! The last 3 Audi’s I have leased from Joe Sasso and he has always been extremely professional and fair. He listens to what I am looking for and always works his hardest to find it.. He treats me like a valued customer, I recommended him to my sister this past year and he got her into a 2017 Q5. The service Dept has also been very fair with me and never has me doing more to the car then it needs. More
by ccecere
Verified CustomerOther Employees Tagged: Joe Sasso, Rui Tome, David Mizera, Orlando Nieves
Helpful 
February 23, 2018
Air bag recall Would have been more efficient for me to have waited rather than take out a loaner . But I understand there is some uncertainty when machines are ava Would have been more efficient for me to have waited rather than take out a loaner . But I understand there is some uncertainty when machines are available More
by tespo97
February 21, 2018
Always Fast and Friendly I bring my A4 to this location for service. The whole staff is always very courteous. They are also fast and while you are waiting, you can enjoy the I bring my A4 to this location for service. The whole staff is always very courteous. They are also fast and while you are waiting, you can enjoy the amenities at the cafe, massage chair, and wifi! More
by siegeA4
February 19, 2018
Quick and professional Dropped my car off to get a recall issue fixed. Was given a brand new loaner car and the service was performed quickly. Will definitely use again. Dropped my car off to get a recall issue fixed. Was given a brand new loaner car and the service was performed quickly. Will definitely use again. More
by CHRISTOPHER.J.COOPER88
Other Employees Tagged: Natasha Amelchanka, David Mizera, Orlando Nieves
February 15, 2018
Fast, courteous and efficient My Service appoint was great. Not sure I can say any more. Took just about an hour, which is what they said it would take. My Service appoint was great. Not sure I can say any more. Took just about an hour, which is what they said it would take. More
by MICHAELREITER
February 12, 2018
Over 10 years of excellent service We have been buying and leasing our cars for over 10 years at DCH Audi in Milburn. Our experience has been perfect each time from the time we buy or l We have been buying and leasing our cars for over 10 years at DCH Audi in Milburn. Our experience has been perfect each time from the time we buy or lease our cars and then to the service required. The service department is truly outstanding by identifying vehicle problems and making the necessary repairs at a reasonable cost. The entire service department staff and management is far superior to our prior experiences with past dealerships before finding out about DCH. We would strongly recommend this dealership for anyone interested in an Audi. More
by lmebusa
Other Employees Tagged: Palma, Alan
February 12, 2018
Always great service This time I only needed a battery replacement for my key and didn’t bother making an appointment. Nevertheless, the always friendly service center ca This time I only needed a battery replacement for my key and didn’t bother making an appointment. Nevertheless, the always friendly service center catered to my needs and replaced the battery within a very short time. More
by jjjsmith2000
February 12, 2018
Reliable and Consistent I have been using DCH Audi for years. We never have any problems and are always super reliable. I am on my 7 th Audi.My wife doesn't want any other ca I have been using DCH Audi for years. We never have any problems and are always super reliable. I am on my 7 th Audi.My wife doesn't want any other cars other that an Audi due to how good the service has been for US. JG More
by JG847
Other Employees Tagged: Leo Yam, Amanda Palma
February 10, 2018
Diesel upgrade No problems. Service completed in specified timeframe. Loaner car available, car detailed before pickup. Site manager spoke with me regarding specific No problems. Service completed in specified timeframe. Loaner car available, car detailed before pickup. Site manager spoke with me regarding specifics of what was performed as to the diesel recall/ upgrade/fix. AC connector replaced, recall repair. He told me any issues, please let him know. More
by JRJC92
Other Employees Tagged: Denise Tavarez
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