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Robert Velazquez
Robert Velazquez at Audi Millburn
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Robert Velazquez | Page 3

Service

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Robert Velazquez

September 07, 2023

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Employee Rating

Great service and great communication. I’ve been with DCH for three cars and 12 years and they have always been easy and honest yo work with. More

by josh.epstein39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera , Shonta

Helpful 2
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Sep 12, 2023

Audi Millburn responded

Hello Josh, We can't tell you how much it means to us here at Audi Millburn to have maintained your trust through three cars and 12 years. It's our sincerest pleasure to continue providing you honest and easy experiences through great service and communication. Please travel safe and we'll be ready to help with whatever else you may need in the years to come.

August 20, 2023

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Employee Rating

Amanda M. has been of great assistance the last two times my vehicle has needed service/repairs. The dealership as a whole is excellent with very personable an More

by jmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves , Amanda M.

Helpful 2
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Aug 21, 2023

Audi Millburn responded

Hello, Compliments like these widen smiles here at Audi Millburn, and none will be brighter than Amanda's after hearing she's contributed much to your five-star experience. It's our pleasure to provide you personable, accommodating, fast and excellent assistance while caring for your vehicle and we look forward to the next opportunity.

May 29, 2023

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When ever there is a a problem it is attended to Service technician robert is simply the best at taking care of problems More

by arnie.saslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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May 29, 2023

Audi Millburn responded

Hi Arnie! We appreciate your kind words regarding Robert! He is always so ready and willing to help out where he can and we are glad to see his efforts be appreciated. Thank you for your business and until next time, drive safe!

May 24, 2023

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Easy way o schedule service. Work done promptly. Friendly, competent staff. Clean facilities. Top dealer. More

by rster50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Helpful 2
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May 24, 2023

Audi Millburn responded

Hello, It means a lot to the team here at DCH Millburn Audi to receive these kind compliments regarding our service and facilities. Thank you very much for trusting us with your automotive needs. Drive safe and we'll see you again next service visit.

May 12, 2023

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Employee Rating

Excellent staff, great culture. Everyone was great. Thank you to Eric and team for making such a great effort More

by Ash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lento, David Mizera , Grace dejesus

Helpful 1
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May 15, 2023

Audi Millburn responded

Hi Ash! Congratulations on your new Audi! We are so pleased that you are now a part of our DCH Millburn Audi family. Thank you for your kind words regarding Eric and if there is ever anything we may be of assistance to, please do not hesitate to reach out to us!

May 09, 2023

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Courteous from the time you pull up. Efficient and very detailed. Everything a customer looks for in a seater ship. This dealership even found an error left by Audi Manhattan(horrible ca More

by stethanie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Helpful 1
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May 09, 2023

Audi Millburn responded

Hello Stephanie, We're thrilled to hear you enjoyed an efficient, informative visit here at DCH Millburn Audi. Thank you for trusting us with your vehicle's care. Travel safe and please reach out to us again whenever we can next be of service.

May 06, 2023

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My service experience with Amanda was excellent. She was very service oriented and resolved our issue with little notice. This is my 7th lease from DCH bc of the service and sales experience (from More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Sasso, Amanda Palma

Helpful 1
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May 08, 2023

Audi Millburn responded

Hello Chris, We can't explain how much it means to our DCH Millburn Audi team to have maintained your trust and business through seven leases now. Thank you very much for taking the time to leave Amanda the compliments on her assistance and commitment to your service needs. Joe too will appreciate the thoughtful words. Our team wishes you safe travels and we look forward to seeing you again next visit.

May 03, 2023

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Employee Rating

I would like to say that my customer experience was greatly improved by Robert my service advisor and Dawn from customer experience. They both handled my concerns, feedback and provided exemplary custo More

by Harshadapatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn McAdam

Helpful 1
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May 03, 2023

Audi Millburn responded

Hello, Thank you very much for allowing us the opportunity to regain your confidence in our dealership. Dawn and Robert will sincerely appreciate the feedback and compliments on the level of client care they provided and be happy to hear they helped to improve your experience. Travel safe and please don't hesitate to reach out to us again whenever there is need for our support.

April 19, 2023

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Employee Rating

Our most favorite and trusted dealership. Professional, courteous and trustworthy sales and service staffs. Highly recommend this dealership from which our family has leased many vehicles. More

by Gcwliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera , Miguel the technician is the best

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Apr 20, 2023

Audi Millburn responded

Hello, We can't describe just how much it means to our DCH Millburn Audi team to have maintained your family's trust through the years. Both our sales and service teams will be proud in hearing the compliments to their courteous, professional and trustworthy support and guidance over that time. All of us wish all of you many safe and enjoyable travels ahead, and we look forward to working with everyone through the years to come.

Apr 20, 2023

Audi Millburn responded

Hello, We can't describe just how much it means to our DCH Millburn Audi team to have maintained your family's trust through the years. Both our sales and service teams will be proud in hearing the compliments to their courteous, professional and trustworthy support and guidance over that time. All of us wish all of you many safe and enjoyable travels ahead, and we look forward to working with everyone through the years to come.

April 14, 2023

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Employee Rating

Excellence customer service and communication. Robert was very helpful throughout the whole process. Highly recommended this Audi dealership. More

by erictai27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 20, 2023

Audi Millburn responded

Hello, Nothing makes us happier than hearing a valued DCH Millburn Audi guest enjoyed excellent communication and customer service. Robert will sincerely appreciate the compliment on his assistance, and it means a lot to us all to have earned your recommendation. Drive safe and come see us again whenever we can next be of help.

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