Robert Velazquez
Robert Velazquez at Audi Millburn
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Robert Velazquez | Page 4

Service

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Robert Velazquez

March 25, 2023

Dealership Rating
Employee Rating

Service was wonderful. Very good customer service. Robert Velasquez answered all my questions and concerns and ensured my car was well serviced. More

by lonyedebra
Recommend Dealer
Yes
Mar 27, 2023

Audi Millburn responded

Hello! Robert is going to be elated once he see's your review. Thank you for both your kind words and business. We hope you will continue to keep us in mind for future dealer needs.

March 11, 2023

Dealership Rating
Employee Rating

Shonta is professional, friendly, and courteous. She sent me updates regularly to keep me up to date on the work that was being done in my car. I also appreciate the video I was sent by the person More

by Dina
Recommend Dealer
Yes

Other Employees Tagged: Shonta

Mar 13, 2023

Audi Millburn responded

Hello Dina, It can be a stressful time when your vehicle needs maintenance and repairs, and we work hard to make sure our DCH Millburn Audi guests are as comfortable as possible throughout the process. Shonta will be proud in learning her friendly, courteous and professional assistance earned your thoughtful compliments and was valued. Travel safe and come see us again whenever we can next be of service.

March 09, 2023

Dealership Rating
Employee Rating

Everyone is so professional and kind. I really appreciate the care they take of not just my Audi but also of me. Thank you to everyone at DCHMillburn Audi Service. More

by sonnie512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Yam, Amanda Palma , Alan Palma

Mar 09, 2023

Audi Millburn responded

Hello Sonnie, We owe it to every DCH Millburn Audi guest to provide them the very best in client service while we care for their vehicle. Our team will be proud to hear their professionalism and kindness has allowed them to reach that commitment during your visits, and we will work hard to maintain that high level of service though the future. Travel safe and we'll see you again next time!

February 25, 2023

Dealership Rating
Employee Rating

Robert met me as soon as I entered the dealership. He was friendly & more importantly explained the Audi care program , signed me up, explained what was going to be done to my car & the timing of the More

by L.WISS1
Recommend Dealer
Yes
Feb 27, 2023

Audi Millburn responded

Hello, Thank you very much for trusting us with your vehicle's care. We know it can be stressful needing vehicle repairs and maintenance. Robert will be proud to hear his friendly, informative and diligent assistance along with his communication helped to make for a comfortable service experience for you here at DCH Millburn Audi. Travel safe and please let us know whenever we can be of service again down the road.

January 09, 2023

Dealership Rating
Employee Rating

Always a awesome experience with them quality work and service. I definitely recommend them thanks again DCH Millburn More

by Kennethdavid25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Jan 10, 2023

Audi Millburn responded

Hello Kenneth, It's always awesome to work with familiar faces here at DCH Millburn Audi. Thank you very much for complimenting the quality of work and service you receive every visit, and your trust in us with your vehicle's care. Travel safe and we'll see you again next service.

January 02, 2023

Dealership Rating
Employee Rating

The service was very professional, efficient, helpful and friendly and I loved the informative video clip More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lento

Jan 03, 2023

Audi Millburn responded

Hello Fran, We can't thank you enough for working with us to care for your vehicle here at DCH Millburn Audi. It was our pleasure to provide you friendly, professional and efficient help, and it's great to hear you value our video service as well. Travel safe and come back to see us again whenever we can be of assistance.

December 24, 2022

Dealership Rating
Employee Rating

It was very clean and organized. It was a great place to wait also. Thanks! More

by Laura.gis2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mizera

Dec 27, 2022

Audi Millburn responded

Hello Laura, We're delighted to hear you enjoyed our facilities and your visit went well. Thank you for working with us here at DCH Millburn Audi and leaving the thoughtful feedback. Travel safe and come back to see us again whenever we can be of service.

December 23, 2022

Dealership Rating
Employee Rating

This is a rating for the Service Department, specifically Robert Valesquez, for cosmetic work done on a used car purchase. While they did not have a loaner for me the service department was seamless in get More

by Audi xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Audi Millburn responded

Hello, Thank you so much for the very thoughtful review. Robert will be proud to hear his work was so appreciated by a valued client who drives out of their way to work with our team. We sincerely appreciate your patience with the loaner availability as well. It's our pleasure to be of service whenever you may need, so please don't hesitate to reach out to us again whenever we can help.

December 10, 2022

Dealership Rating
Employee Rating

Everyone is efficient, pleasant, and helpful in getting the job done. The facility is beautiful, pristine, and easily navigated. More

by czricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lento, Orlando Nieves

Dec 12, 2022

Audi Millburn responded

Hello, Thank you very much for all the wonderful compliments. We're proud of the upgrades that our facility has received, and it's always great to hear our DCH Millburn Audi guests enjoy them as well. It was our pleasure to provide pleasant and efficient assistance during your visit, and we wish you safe and happy travels ahead. Come back and see us again whenever we can be of help.

December 03, 2022

Dealership Rating
Employee Rating

Robert and the service team are professional, communicate at a very high level, are genuinely empathetic, and provide solutions...nice! More

by JRYAN963
Recommend Dealer
Yes

Other Employees Tagged: David Mizera, Orlando Nieves

Dec 05, 2022

Audi Millburn responded

Hello, It's our pleasure to be of help caring for your vehicle here at DCH Millburn Audi, and we truly appreciate the wonderful review for Robert and the team! We know needing maintenance and repairs can be frustrating and we're committed to helping make that stress manageable wherever possible through the professional, communicative assistance you describe. Thank you for trusting us with your business and please reach out again whenever we can be of service.

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