Robin Gurtner | Page 2
Fixed Operations Director
Crown Buick GMC
2121 Clearview Pkwy
Metairie, LA 70001
338 Reviews
Write a Review338 Reviews of Robin Gurtner
April 12, 2024
I am sorry I don't have the name of both people I worked with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I asked lots of questions. Everyone was helpful. Kyle Kennedy's name is on my invoice. I got the first time free oil change and tire rotation. That was nice. Before I have talked with Kawnza and Robin explaining I have low mileage and when they first contacted me about an oil change I was not ready. They were both helpful and answered my questions. the oil change was quick. More
Other Employees Tagged: Kwanza Washington
April 11, 2024
The service here is always complete, courteous, reliable and timely. They make it easy to keep my vehicle in tune. and timely. They make it easy to keep my vehicle in tune. More
Other Employees Tagged: Kwanza Washington
April 09, 2024
Service was good until they misplaced my keys , I had to wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not infor wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not informing me of what was going on until I had to keep asking for any update. More
April 08, 2024
Everything was great -- Service was quick and communication with everyone was cordial. They were very proactive in making sure I got what was needed. communication with everyone was cordial. They were very proactive in making sure I got what was needed. More
Other Employees Tagged: Kyle
April 06, 2024
I would recommend them. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. More
Other Employees Tagged: John Ducre, Kwanza Washington , Kyle Kennedy
April 05, 2024
I waited 3 hours for an oil change, tire rotation and changing one tire pressure sensor. Much too Lona a wait. changing one tire pressure sensor. Much too Lona a wait. More
Other Employees Tagged: Kwanza Washington
April 05, 2024
very professional and they get to know you on a professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. More
Other Employees Tagged: Kwanza Washington
March 29, 2024
I made an appointment to have my car serviced. They took my car back right on time. They provided the service in good time while I waited. They took my car back right on time. They provided the service in good time while I waited. More
Other Employees Tagged: Kwanza Washington
March 20, 2024
Great communication and quality work. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. More
Other Employees Tagged: Scott Sparks, Kwanza Washington
March 15, 2024
Crown Service is always Great! Thanks Dwain and Robin for the Best Service ! I Highly recommend Crown for Sales and Service.! Thanks Dwain and Robin for the Best Service ! I Highly recommend Crown for Sales and Service.! More
Other Employees Tagged: Bradley Coco