Robin Gurtner | Page 3

Last Summer I received a Special Coverage notice N222385510 in the mail about an exhaust problem in my 2021 GM vehicle. Recently, after hearing a noise and noticing a vibration coming from the exhau N222385510 in the mail about an exhaust problem in my 2021 GM vehicle. Recently, after hearing a noise and noticing a vibration coming from the exhaust system. I took the vehicle to the Service Department where Dwain Lefebre did a great job handling the problem at NC. Thanks. More

by TARJS Verified Customer Verified Customer

Helpful 0

Report | Print

I am sorry I don't have the name of both people I worked with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I asked lots of questions. Everyone was helpful. Kyle Kennedy's name is on my invoice. I got the first time free oil change and tire rotation. That was nice. Before I have talked with Kawnza and Robin explaining I have low mileage and when they first contacted me about an oil change I was not ready. They were both helpful and answered my questions. the oil change was quick. More

by chadwickgeorgia Verified Customer Verified Customer

Helpful 0

Report | Print

The service here is always complete, courteous, reliable and timely. They make it easy to keep my vehicle in tune. and timely. They make it easy to keep my vehicle in tune. More

by AMIINNO Verified Customer Verified Customer

Helpful 0

Report | Print

Service was good until they misplaced my keys , I had to wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not infor wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not informing me of what was going on until I had to keep asking for any update. More

by FRANKBLAKESLEY Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was great -- Service was quick and communication with everyone was cordial. They were very proactive in making sure I got what was needed. communication with everyone was cordial. They were very proactive in making sure I got what was needed. More

by blundin Verified Customer Verified Customer

Helpful 0

Report | Print

I would recommend them. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. More

by SDVAPPIE1 Verified Customer Verified Customer

Helpful 0

Report | Print

I waited 3 hours for an oil change, tire rotation and changing one tire pressure sensor. Much too Lona a wait. changing one tire pressure sensor. Much too Lona a wait. More

by JOHNFALGOUST Verified Customer Verified Customer

Helpful 0

Report | Print

very professional and they get to know you on a professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. More

by DOKIEDMS Verified Customer Verified Customer

Helpful 0

Report | Print

I made an appointment to have my car serviced. They took my car back right on time. They provided the service in good time while I waited. They took my car back right on time. They provided the service in good time while I waited. More

by twindmann Verified Customer Verified Customer

Helpful 0

Report | Print

Great communication and quality work. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. My vehicle actually need more work than originally scheduled and the team made sure the complete service was done. More

by CAP Verified Customer Verified Customer

Helpful 0

Report | Print