Russ Akers
Russ Akers at Coulter Nissan

Russ Akers

Service Director

Coulter Nissan

13301 N Autoshow Ave
Surprise, AZ 85388

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4.0
22 Reviews

WORKED AT CAR DEALERSHIPS SINCE 1987. LIKE TO RIDE HORSES, OFF-ROAD, AND WATCH THE DENVER BRONCOS PLAY

Dealership Experience

12 yrs, 2 mos

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.0

22 Reviews

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22 Reviews of Russ Akers

November 07, 2025

Dealership Rating
Employee Rating

I have worked with this dealership for a few years now and the service department is great! If looking for a new vehicle ask for Miguel Avila! He is the best! More

by bjwallace06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Pierce, Miguel Avila, Pedro Gomez , Skip Walker

Nov 11, 2025

Coulter Nissan responded

Thank you for your business and your loyalty! Sincerely, Rich DeJesus Executive Manager

September 10, 2025

Dealership Rating
Employee Rating

WATCH OUT FOR SERVICE DEPARTMENT ATTEMPTING TO DOUBLE BILL YOU. TAKE YOUR CAR SOMEWHERE ELSE More

by johnsemerau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Breit

Sep 15, 2025

Coulter Nissan responded

John please contact me directly to discuss this. I am sorry you feel this way. Sincerely, Rich DeJesus Executive Manager

January 11, 2025

Dealership Rating
Employee Rating

We enjoyed our experience. Our salesman and finance person were great and very easy to work with. This is our second purchase from Coulter More

by jgoetschconsulting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Marcum , Skip Walker, Timothy Salinas

Jan 12, 2025

Coulter Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

Dealership Rating
Employee Rating

They did service as requested and did not try to upscale me this time. Thank you More

by dersertsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Breit, Micahel Santana

Dec 13, 2024

Coulter Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2024

Dealership Rating
Employee Rating

We had a fantastic experience at Coulter Nissan! The entire buying process was incredibly easy and fast, making what is often a stressful experience feel seamless. The staff was professional, friend More

by Kerrifelix99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Coulter Nissan responded

Thank you for your business! We appreciate your kind words about our process being easy and fast! Sincerely, Rich DeJesus Executive Manager

August 17, 2024

Dealership Rating
Employee Rating

Excellent, amazing, friendly, informative services from beginning to end! I Highly recommend Coulter Nissan. 110% satisfied with my experience! More

by Brysonanddaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mollie Arnold, Scott Mcghie, Justin Marcum, Andrew Breit, Monica Garcia , Michael Factory, Tyler Shalkowitz

Aug 19, 2024

Coulter Nissan responded

Thank you for your business and your kind words! Sincerely, Rich DeJesus Executive Manager

June 05, 2024

Dealership Rating
Employee Rating

They have fraudulently altered documents within the service centers computers. I have the paper trail to prove it. More

by Lunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pedro Gomez, Andrew Breit , Skip Walker

Jun 20, 2024

Coulter Nissan responded

I apologize for the experience you had here with us. Please contact me and lets discuss this in person. Thank you, Rich DeJesus Executive Manager (623)934-3444

June 03, 2024

Dealership Rating
Employee Rating

Miguel Avila and the Coulter Team are the Best Car dealership I've ever had the pleasure of buying from and working with. I highly recommend them to anyone who is looking for a new or used vehicle. Se More

by WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Avila, Pedro Gomez, Andrew Breit, Monica Garcia, Micahel Santana , Mike Putman, Tyler Shalkowitz, Skip Walker

Jun 04, 2024

Coulter Nissan responded

Thank you for the awesome review, and continued business. We appreciate you!!

Jun 04, 2024

WARD responded

Keep supporting them. They are the best.

March 10, 2024

Dealership Rating
Employee Rating

Salesman wasn’t pushy and was great to work with to get the deal done. More

by 10steelcity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mcghie, Gary Ewy, Croy Sieve, Andrew Breit , Skyler Bryant, Darrell Gaffney, Tyler Shalkowitz, Skip Walker

Apr 26, 2024

Coulter Nissan responded

Thank you for your business and great review!!

January 15, 2024

Dealership Rating
Employee Rating

Had a CVT flush in August now my CVT went out 3 quarts low no external leaks. They don’t know where it went. Want me to fork the bill service Director Russ showed no concern or customer service. More

by Http
Workmanship
Recommend Dealer
No

Other Employees Tagged: Andrew Breit

Feb 07, 2024

Coulter Nissan responded

We apologize for your recent experience here at Coulter Nissan. Please reach out to our Service Director, Russ Akers at (623)934-3444. We appreciate you and your time.

1

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