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Russ Millard
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32 Reviews
32 Reviews
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32 Reviews of Russ Millard
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August 27, 2023
Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More
by Brian H
Other Employees Tagged: Mark Kanter, Michael Fontana
August 24, 2023
Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! transparent. Russ and Husain are great to work with! More
by JTumbo
Other Employees Tagged: HUSAIN SHEIKHANI
August 20, 2023
Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. them were simply "AWESOME". I would strongly recommend these two gentlemen. More
by ali mahmood
Other Employees Tagged: Bill Earnest
July 20, 2023
Purchased a car from Bill Jacobs yday. It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great deal in the buying process of the car. Being our first car in the US we had a lot of questions and uncertainties but Russ made sure we were comfortable before we went ahead with the purchase. Thank you Russ, you’re a great asset to the dealership! More
by anirudh.raguram712
July 04, 2023
My husband and I just had an amazing experience working with Russ and Christian at Bill Jacobs BMW. They both were very knowledgeable, helpful, and great to work with. We bought our very first 2023 BMW X with Russ and Christian at Bill Jacobs BMW. They both were very knowledgeable, helpful, and great to work with. We bought our very first 2023 BMW X5 and couldn’t be happier. Also, thanks to Maggie for helping us with the BMW app set up. We also appreciated the product specialist who helped us do a walk through of the options. We highly recommend this dealership! Jerry and Darcy More
by JD_Enyeart
Other Employees Tagged: Maggie Bernard, Christian Johnson
June 20, 2023
I had a fantastic experience working with our sales rep Russ Millard at Bill Jacobs BMW in Naperville. He was very patient in answering all of my questions. He also helped me figure out the best options ba Russ Millard at Bill Jacobs BMW in Naperville. He was very patient in answering all of my questions. He also helped me figure out the best options based on what I was looking for. When my husband and I came to pick up the car he, as well as the finance department, were very organized and the process was seamless. We drove further than our local BMW dealership because of the service I received in the sales process. I would highly recommend Bill Jacobs BMW in Naperville. More
by KBERRYHILL
June 20, 2023
Excellent experience, highly recommended. Russ and the team at Bill Jacobs took excellent care of me during my recent x7 purchase. I could not be happier. Russ and the team at Bill Jacobs took excellent care of me during my recent x7 purchase. I could not be happier. More
by john
Other Employees Tagged: Mike Alder
May 23, 2023
I highly recommend working with Russ Millard if you are in the market for a new vehicle. He went above and beyond to make sure we were completely satisfied with our new vehicle. He was very knowledgeable a in the market for a new vehicle. He went above and beyond to make sure we were completely satisfied with our new vehicle. He was very knowledgeable about the vehicles, extremely patient and kept us informed throughout the purchasing process. Russ was an absolute pleasure and the team at Bill Jacobs BMW made our car buying experience enjoyable with no pressure! More
by Rob
