32 Reviews
Write a Review32 Reviews of Russ Millard
December 18, 2023
This is our second BMW from Bill Jacobs in the last year. As always the experience was incredible. Russ took care of everything from start to finish. The customer experience at Bill Jacobs from Russ in sa As always the experience was incredible. Russ took care of everything from start to finish. The customer experience at Bill Jacobs from Russ in sales, John in service and the rest of the team is what keeps us coming back. Amazing service at a fair price. We look forward to our next BMW. More
November 30, 2023
From initial contact to finalizing our purchase, our experience with Bill Jacobs was thoroughly positive. The team's approach was friendly and welcoming, standing out pleasantly from our visits to other experience with Bill Jacobs was thoroughly positive. The team's approach was friendly and welcoming, standing out pleasantly from our visits to other dealerships where we felt more pressure. The entire process was marked by their transparent and thorough communication, which we greatly appreciated. Additionally, the well-maintained facility added to the overall seamless and enjoyable experience. It was a pleasure working with them. We would recommend to others and go back again. More
November 17, 2023
If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More
Other Employees Tagged: Mike Alder, Terry Mancuso , Rob Trax
November 12, 2023
We had a great experience working with Russ. I found the dealership and the car we wanted on Truecar. Russ was very prompt in getting in touch, he answered all my questions, he was direct and pr I found the dealership and the car we wanted on Truecar. Russ was very prompt in getting in touch, he answered all my questions, he was direct and professional and a pleasure to work with. More
October 30, 2023
My wife and I were in a pinch and needed to buy a high quality car in a short time period. Russ was an absolute pleasure to work with. He was detailed, responsive, and helpful every step of the way. I hig quality car in a short time period. Russ was an absolute pleasure to work with. He was detailed, responsive, and helpful every step of the way. I highly recommend purchasing/leasing your next vehicle from Russ. We will be back for our next vehicle! More
October 18, 2023
This is my 3rd lease with Russ Millard at Naperville Bill Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. More
October 04, 2023
Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More
Other Employees Tagged: Mike Alder
September 26, 2023
Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car ordering and buying process flawless and went out of their way to help when special circumstances arose. Highly recommend this dealership. More
Other Employees Tagged: Mike Alder
September 18, 2023
Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! of getting our 1st BMW was pretty smooth. Highly recommended! More
Other Employees Tagged: Bill Earnest