Russell Carter
Russell Carter at Criswell Chevrolet
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Russell Carter

New Vehicle Sales rcarter@criswellauto.com

Criswell Chevrolet

503 Quince Orchard Road
Gaithersburg, MD 20878

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5.0
328 Reviews

New Vehicle Sales (301) 637-3760 rcarter@criswellauto.com Russell Carter has been with Criswell Automotive for 16 years working in both sales and service. He is known to be a great leader; adored by customers and peers alike. Russell is a family guy, married since 2007 with four beautiful children. His oldest daughter is in the Air Force. In his free time, Russell enjoys watching sports, playing tennis and is an accomplished chef who loves to cook for family and friends. He is an asset to Criswell Automotive.

Dealership Experience

19 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

5.0

328 Reviews

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328 Reviews of Russell Carter

May 08, 2024

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Employee Rating

Easiest car purchase ever! ! Great customer service. Paperwork was ready when we arrived. In and out in 1 hour as promised. I purchased a new 2024 GMC Terrain AT4 from Russell. More

by dlpettenati
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 09, 2024

Criswell Chevrolet responded

Thanks for sharing this positive review! Russell and our other team members are always happy to help with any of your automotive needs. Don't hesitate to reach out with any other questions about your new vehicle.

May 07, 2024

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Great, all the way around. My first dealing with Criswell was purchasing my Colorado truck from their Chevrolet outfit. My wife had the new car itch and we started talking ab More

by JRABSTravis
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Recommend Dealer
Yes

Other Employees Tagged: Mike Furman

May 09, 2024

Criswell Chevrolet responded

Our friendly and professional staff is dedicated to delivering a standout car buying event, and it's wonderful to know you were pleased with your experience. We value your business and hope to be of service to you in the future.

February 26, 2024

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After countless company vehicles purchased through Russell, it was a no-brainer going thorugh for my personal vehicle. Highly recommend! More

by j.pinkston
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Recommend Dealer
Yes
Feb 27, 2024

Criswell Chevrolet responded

It's great to know you can depend on Russell and Criswell to provide for all of your automotive needs. We look forward to continuing this working relationship.

September 30, 2023

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This purchase was a NEED not a WANT. Russell made it as painless as possible. Will continue to do business with him and Criswell in the future. More

by univmd
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Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Criswell Chevrolet responded

Thank you for choosing to work with Russell and Criswell! We value the opportunity to help with this purchase and look forward to working with you in the future.

September 30, 2023

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My old car needed a hefty repair and being on a fixed income it was too much for me to handle. Russell helped find a used car and worked with me to get to a payment I was comfortable with. Not everyone i More

by MSW
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Trade-in Experience
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Recommend Dealer
Yes
Oct 03, 2023

Criswell Chevrolet responded

We're so happy to hear Russell was able to help you find a vehicle that meets both your needs and budget. Don't hesitate to reach out if we can be of further assistance.

September 29, 2023

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Round 3 did not disappoint. Responsive and transparent. Got what I needed. In and out in under an hour. More

by GCC
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Recommend Dealer
Yes
Sep 29, 2023

Criswell Chevrolet responded

We're happy to see you had another positive experience at Criswell! We look forward to your next visit with us!

September 26, 2023

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Russell is a true gem! He found me my dream car after carefully listening to what I needed and wanted. He has been so helpful with every question I’ve had. Everyone at Cris More

by Minivanmom
Recommend Dealer
Yes
Sep 27, 2023

Criswell Chevrolet responded

We're so happy to see you are pleased with your selection! Russell and the team at Criswell are dedicated to helping you find the best vehicle for your needs and budget. Don't hesitate to reach out with any additional questions. Our staff is always glad to help!

September 26, 2023

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Russell did an outstanding job taking care of my family. We were in a pinch to get a new car to replace my daughter's old one. He was able to get us in a new car within 24 hours. He was very professional th More

by Megan Bogley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2023

Criswell Chevrolet responded

It's wonderful to know Russell was able to really help you out! Thanks for trusting Criswell to help with this important purchase. Don't hesitate to reach out if we can be of service to you in the future.

September 20, 2023

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Russell is a consumate professional and extremely good at what he does. He is an asset to his organizatio. He is always cordial and professional. He always responds quickly and does so even if he is not i More

by ebbzster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Boone

Sep 21, 2023

Criswell Chevrolet responded

Thank you so much for sharing this positive review! We're thrilled to see you enjoyed a remarkable car buying experience while working with Russell and Criswell Chevrolet. We look forward to the next opportunity to work with you!

September 18, 2023

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Employee Rating

Russell has been very helpful and responsive from the very beginning. Very transparent about the whole ordering process and tracking the progress through every step. Answer all my questions patiently and More

by CW
Recommend Dealer
Yes
Sep 18, 2023

Criswell Chevrolet responded

It's great to hear that our staff has met your expectations. Thank you for letting us know how we are doing!

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