My Review Of Criswell Chevrolet :
I purchased a 2013 Chevy Volt. The whole process was straightforward and the staff was respectful and informative. Considering I was interested in a specific car, it took a bit longer than I had hoped (over four hours), but the dealership's policy is to make sure certain things happen (test drive, familiarity with the service department and practices). All this protects them and the customer from future disputes ("you didn't tell me") so I can't fault them for it. (I had test driven a Volt at another dealership, which is why I didn't really need to do it again)
They presented and explained various additional products and service, but did not push them, which was nice. And I did buy the interior/exterior protectant, as the interior color is light and I've had good experiences with anti-stain protectants. Also, the protectant was a specific commercial product, not just the notorious "undercarriage coating".
The trade in value they offered was a bit lower than I had hoped, but I had recent repairs, so I feel they were fair.
For what it's worth, the selection of Volts this dealership had was much nicer than that offered by nearby dealerships (colors, feature combinations). I don't like chrome rims and didn't want contrasting interior color combinations, which you find frequently find in Volts. Many dealerships don't have anything else. But Chriswell had several "normal" combinations, at least three of which I would have been happy with.
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