We can't speak more highly of Chip and his service at Criswell Chevrolet! We came in without appointment or notice to look at a vehicle after an internet inquiry. Chip was polite and kind, even though we were probably keeping him past his scheduled time. He never once made us feel rushed or pressured. Within 2 hours, we were walking out of the dealership with keys to our new SUV. Chip was very friendly, knowledgeable, and made the experience better (and quicker) than any experience we've had before! Thank you Chip for everything! We truly appreciate you.
"Over and beyond"
We were having electrical problems with our Equinox. We had purchased it at Criswell but were using another dealership close to home for the warranty repairs. We ultimately needed to get out of the vehicle and Russ went above and beyond for us. He worked with GM and our trade-in to make sure we got the best deal. Not only that, but we did all of the communication via email as we were out of town. He responded promptly to our questions and found us the perfect replacement. It was the most seamless purchase we have ever made. Russ and his team were outstanding and really went above and beyond for us.
JJ was the epitome of professionalism. He gave me a great price on the service work required. Saved me a lot of money. I was lucky to have JJ as my service rep.