Russell Carter | Page 3

It was a pleasure to work with Russell and team - everything was straightforward, easy to understand and he went the extra mile to make sure all of my (many) questions were addressed. everything was straightforward, easy to understand and he went the extra mile to make sure all of my (many) questions were addressed. More

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Very professional, helpful and quick from sales to finance department. Russell Carter was great in finding the truck I wanted and Peter was quick with the financing. finance department. Russell Carter was great in finding the truck I wanted and Peter was quick with the financing. More

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Russell made my car buying experience super easy. I was able to email him exactly what I wanted and he special ordered it for me. Surprisingly, I got my car earlier than expected. Russell had alr I was able to email him exactly what I wanted and he special ordered it for me. Surprisingly, I got my car earlier than expected. Russell had already prepared me ahead of time, and I knew exactly what my numbers were. He was upfront and provided me all of the details prior to me coming to the dealership. I couldn’t have asked for a smoother process. 100% professional. Russell knows what he’s talking about and provided me with all of the guidance I needed to pick out the perfect car. More

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Russel was great and attentive to me as I was buying my first car. He did a great job answering all my questions and making it an enjoyable experience. first car. He did a great job answering all my questions and making it an enjoyable experience. More

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Russell was easiest salesperson I have ever dealt with. From the time I put down my deposit through delivery we was very quick in his responses to any questions. He even responded to me on days off by te From the time I put down my deposit through delivery we was very quick in his responses to any questions. He even responded to me on days off by text or phone call. One of the few dealerships that did not pressure me during closing. I had an issue with the wheels shortly after taking the car home and Russell helped get me to the right service advisor to resolve. I am an hour away, but plan to use Criswell service given my overall experience. Much appreciated! More

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Russell is amazing. He's super responsive and got a deal to happen that no one we contacted in the DC area could. You have to understand, it's top notch service with Rus He's super responsive and got a deal to happen that no one we contacted in the DC area could. You have to understand, it's top notch service with Russell. Hands up for getting us in our new car, he made it happen. More

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I have purchased several vehicles from Russell and it is always a smooth process. He is a very knowledgeable and straightforward guy. I plan on purchasing many more vehicles from him in the future. always a smooth process. He is a very knowledgeable and straightforward guy. I plan on purchasing many more vehicles from him in the future. More

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I had the privilege of working with Russ Carter to build and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the most sense to include in the build. Russ kept me informed as the build process proceeded and helped me complete the transaction once it arrived. Since then I had an issue with one of its batteries which Russ immediately hooked me up with the right services folks to address right away. Overall I had a very positive professional experience in being able to work with Russ. Russ was in my corner throughout the entire process and made the experience rewarding for me. Thank you Russ for all of your help!! More

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They responded quickly to my request about a potential purchase that I may make later this year. purchase that I may make later this year. More

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Had the truck I wanted. Good price. Didn’t charge me ADM like other dealers I talk to. Good price. Didn’t charge me ADM like other dealers I talk to. More

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