Dealership Experience
5 yrs, 1 mo
266 Reviews
Write a Review266 Reviews of Ryan Broome
July 23, 2019
CRV Service Ryan was awesome he was very communicative while waiting on the car. He was understanding of the items that I asked him to get looked at and completed Ryan was awesome he was very communicative while waiting on the car. He was understanding of the items that I asked him to get looked at and completed. More
July 16, 2019
Best Service Ryan went above and beyond for me today, and I'd have to say it was one of the best interactions I've had at Brandon Honda in quite a few years that I Ryan went above and beyond for me today, and I'd have to say it was one of the best interactions I've had at Brandon Honda in quite a few years that I've been servicing my car here. I asked him a general question about his knowledge of a paint chip in my car and how to fix it. He researched the exact paint number and not only that, found the product online and gave me the info to purchase. He also told me his personal experience with that product so I would know how to use it myself. Ryan was very friendly and seemed very trustworthy, someone you could trust helping you with your car. Wonderful service! More
July 14, 2019
Awesome customer service! I came in for an oil change and was kindly greeted by the staff and Ryan Broome. Eventhough, I was the one that was late for my appointment, Ryan assu I came in for an oil change and was kindly greeted by the staff and Ryan Broome. Eventhough, I was the one that was late for my appointment, Ryan assured me that they will have my oil change done in a timely manner. When I was informed that my car was finished, I was actually stunned! I felt like I barely even waited. Ryan Broome pointed out further services that I need to have performed on my car. He gave me a printout with the quoted prices which is very helpful! Awesome service manager and staff! My sister and father go to Brandon Honda for their oil changes too. I told them that when they go to make their next service appointment to ask for Ryan Broome! More
July 13, 2019
Service Awesome service center.. Everyone went above and beyond to take care of our car.. Jenn and Ryan were very polite, very helpful.. Treated our car as if Awesome service center.. Everyone went above and beyond to take care of our car.. Jenn and Ryan were very polite, very helpful.. Treated our car as if it were their own More
Other Employees Tagged: Jennifer Chasse
July 12, 2019
Very professional and friendly He managed my time, explained clearly and very professional as friendly. I will go back again. I am happy with the service provided in such short ti He managed my time, explained clearly and very professional as friendly. I will go back again. I am happy with the service provided in such short time More
July 12, 2019
Service We have purchased many vehicles from Brandon honda and have had excellent experiences every time, highly recommend. Service department is efficient a We have purchased many vehicles from Brandon honda and have had excellent experiences every time, highly recommend. Service department is efficient and courteous. Have a Crv. More
July 11, 2019
Never Again I just recently moved to the area and perhaps I've been a bit spoiled by my hometown Honda dealer expecting the same awesome service at this dealershi I just recently moved to the area and perhaps I've been a bit spoiled by my hometown Honda dealer expecting the same awesome service at this dealership. When I arrived for my scheduled oil change there was really no clear communication onthat I was waiting for it. Once they figured out that I've been sitting in the car for almost 30 minutes someone finally came around took me inside got all my information and I waited for my oil change to be done. I already had a bad taste in my mouth from the fact that there was no clear communication when I first arrived as far as do I get out of the car do you wait in the car somewhere will come around to get you, all of those things. I'm okay with waiting really that's not even what the complaint is about the complaint is about the lack of communication and professionalism. Once my oil change was done and I got back in my car I did notice that one of the service lights was still on that they usually turn off after you've had an oil change, I should have just went back in and had them fix it but the wait was so long at that point I didn't even want to deal with it. I did call and say hey isn't the light supposed to go off and their answer was yeah they must have forgot. You can bring it back and we'll fix it. I do appreciate them stating that they will fix it but I'm not interested in ever stepping foot back in that dealership again. And when it's time for me to trade in my 2003 Honda with over 400,000 miles on it I definitely will not be back at that one. More
Other Employees Tagged: Kyle Lampp, Joel Bjornstad, Mark Landry , Travis Baker, Vernon Liburd
July 10, 2019
AC repair Daughters 2016 Civic needed AC work. Turns out 1600.00 worth. Had purchased the extended warranty and turned out it was a good idea. Ryan the service Daughters 2016 Civic needed AC work. Turns out 1600.00 worth. Had purchased the extended warranty and turned out it was a good idea. Ryan the service manager did a great job a s got the job done quickly and correctly. More
July 10, 2019
In and out service I went for service because my tire pressure light went on, (I have nitrogen in my tires) and wanted to makesure I didn't have a nail in my tires befor I went for service because my tire pressure light went on, (I have nitrogen in my tires) and wanted to makesure I didn't have a nail in my tires before heading for a long drive (I live in a construction zone). I mentioned to Ryan I was in a rush and I was out of there in no time. More