Rycine Ellison | Page 2

Recent oil change Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expe Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expect while I waited. They completed my oil change and tire rotation faster than he promised and I was out of the dealership in about an hour. Great Job Rycine. Thank you. More

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Service was excellent! They always make it right! Highly recommend Rycine as the best service advisor. He works hard to take care of your car and always communicates everyt They always make it right! Highly recommend Rycine as the best service advisor. He works hard to take care of your car and always communicates everything clearly. Also, he never talks down to you if you are a female. More

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Maintenance We bought a Tacoma Truck and Camery in 2012 we Love them and every time we bring them in for maintenance we receive the best customer service. I would We bought a Tacoma Truck and Camery in 2012 we Love them and every time we bring them in for maintenance we receive the best customer service. I would recommend a Toyota if you want a great Car or Truck. Thank you to the staff at Toyota of Coolspring. Jerry & Mary Myers More

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Christmas tree dashboard relief I have had good experiences with previous visits with the service department at Toyota of Cool Springs. But on a recent visit, I was very apprehensive I have had good experiences with previous visits with the service department at Toyota of Cool Springs. But on a recent visit, I was very apprehensive to speak to a random Service Advisor because my dash was lit up like a Christmas tree, but the Service Advisor Rycine "Ray" Ellison quickly made me feel that he was genuinely there to help by discussing options and understanding my predicament. I will always have my vehicle serviced at Toyota of Cool Springs ... thanks Ray! More

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Excellent Service from Toyota of Cool Springs as Always! Rycine very helpful and nice. He addressed all of my issues and noted some maintenance issue that should be addressed based on the mileage. He also m Rycine very helpful and nice. He addressed all of my issues and noted some maintenance issue that should be addressed based on the mileage. He also made sure my car really cleaned up before I drove out. More

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Great service! I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well take I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well taken care of and in a timely manner! More

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Steer clear of this guy. I interacted with him once and found him to be rude and argumentative. Will not deal with him again. I took my car in yesterday and had the pleasure I interacted with him once and found him to be rude and argumentative. Will not deal with him again. I took my car in yesterday and had the pleasure of working with Darryl Carothers! I am thrilled to have a service guy who is respectful and kind. I will ask for him every time! More

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