Viktor Barberena
Viktor Barberena at Toyota of Cool Springs
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Viktor Barberena

Product Specialist

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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12 Reviews

I have been selling cars for 14 years and am dedicated to helping you find your perfect vehicle. When I'm not at work, I enjoy spending time with my family and dogs.

Dealership Experience

15 yrs, 4 mos

not yet
rated

12 Reviews

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12 Reviews of Viktor Barberena

October 21, 2023

Dealership Rating
Employee Rating

The dealership and my sales agent Al “Superman”Rich was very attentive and very up front with everything. And I truly appreciate the transparence!! It made for a enjoyable experience!! More

by rovonya44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2022

Dealership Rating
Employee Rating

Great experience everyone very nice and helpful all the way through sales and financing and service great place More

by jedpoteete
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Ashmore , Hunter Cummings , JB Avery, Xiomara Carrillo, Tory Robertson

Feb 22, 2022

Toyota of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Toyota of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 07, 2021

Dealership Rating
Employee Rating

I worked with Victor at Toyota of Cool Springs. I have only ever purchased used vehicles, so this was my first experience buying a new car. Victor was very helpful and thorough throughout the process. I w More

by Carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Toyota of Cool Springs responded

Hello Carter, we're glad you had such a wonderful experience with Victor! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2021

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Employee Rating

We’ve purchased five vehicles from Toyota of Cool Springs. We have had everyone of them serviced there as well. Always the best from sales to service. More

by Pinksandd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frederick Edmonson

Feb 05, 2021

Toyota of Cool Springs responded

Thank you for choosing us for your automotive needs! We value your business and we look forward to your next visit!

January 22, 2021

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Employee Rating

Vc did great finding me the truck I wanted. This was the third vehicle I have bought from Cool Springs and the sixth within my family. More

by augirlpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2021

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Jan 25, 2021

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 30, 2019

Dealership Rating
Employee Rating

Great experience! Viktor, Yuri and Kris made the experience quick, easy and painless. I told Kris what I wanted and he gave me my options. Viktor did not pressure me More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford , Kris Krabil

Nov 01, 2019

Toyota of Cool Springs responded

Angie, we're glad to hear you enjoyed your visit. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

September 27, 2019

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Employee Rating

Great Vic was a pleasure to work with. Outstanding sales person. Very friendly, works with you on trades. Would highly recommend victor to friends and famil More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elaine Green

Oct 02, 2019

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Cool Springs!

September 05, 2019

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Service above and beyond We have been going to Cool Springs Toyota since it opened and have always had a great experience buying and servicing our cars there. Joe Fazio is exc More

by PriusFor Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Fazio

Sep 06, 2019

Toyota of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We hope to see you soon!

February 22, 2019

Dealership Rating
Employee Rating

Viktor The Great! Have dealt with Toyota Cool Springs many times over the past several years. Each time I expected great attention, knowledge and concern. Viktor has More

by Mr Wood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2019

Toyota of Cool Springs responded

We are so pleased that Viktor has been able to exceed your expectations and that you always enjoy your time here at Toyota of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again!

January 25, 2019

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Employee Rating

Ten PLUS Exceptional Service! Our salesman, Viktor, has always been very friendly, helpful, knowledgeable, supportive, and humorous. This was our eighth Toyot More

by #mimiriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Jan 30, 2019

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience dealing with Viktor! We try every day to satisfy our customers so it's great know we have succeeded once again. Please don't hesitate to reach out to us if there's anything more we can do!

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