SHANNON MCDONALD
SERVICE WRITER
Aventura Chrysler Jeep Dodge Ram
2198 NE 163rd St
North Miami Beach, FL 33162
59 Reviews
Write a Review59 Reviews of SHANNON MCDONALD
March 19, 2026
The way this company design the appointments is very confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform you is first come first serve. You have to wait hours . More
March 16, 2026
Shannon was great! She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was ready for pick up and options for getting it. More
March 13, 2026
Shannon As Always has gone beyond what I call normal for a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super happy like a manager at a fancy restaurant!! My wife had to come and pick up my car and he made sure she felt very welcome!! That means so much to me ! More
Other Employees Tagged: STEVE WILLIAMS
March 11, 2026
Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More
Other Employees Tagged: Oren Cohen, Yosvany Alvarez, Alexandro Sensebe, Mark Leslie, Sebastian Pichardo, Arthur Kunhardt, ADAN SIERRA, GREGG LIPPI, STEVE WILLIAMS
March 11, 2026
All good ,had a good experience. Nice car and good sales rep. Have a good day Nice car and good sales rep. Have a good day More
Other Employees Tagged: Rhodlyn Bruno, IRA KAPLAN, VICTOR HALAVENKA, STEVE WILLIAMS
March 08, 2026
The service at the dealer was great, as always. Shannon was very helpful and extremely helpful The service in my car was super fast and the whole staff was super nice and friendly Shannon was very helpful and extremely helpful The service in my car was super fast and the whole staff was super nice and friendly More
March 06, 2026
I had my car repaired there on several occasions, and each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back fr each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back from the repair center. When I later requested reimbursement for that final repair, my request was denied. More
Other Employees Tagged: STEVE WILLIAMS
March 03, 2026
Really good service,l, my car always has issues and the team at Jeep Aventura help team at Jeep Aventura help More
Other Employees Tagged: Arthur Kunhardt , Robert

