Sebastian Pichardo
Sebastian Pichardo at Aventura Chrysler Jeep Dodge Ram
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Sebastian Pichardo

Business Development Manager

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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3.8
15 Reviews

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Portuguese Portuguese

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3.8

15 Reviews

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15 Reviews of Sebastian Pichardo

April 17, 2024

Dealership Rating
Employee Rating

Worst experience ever asking above than 4k for a repair cost me in a high quality garage 5oo dollars such a shame for this big brand .never gonna come ever and didn't recommend to anyone around me .I'm spr More

by VINCENTCATALA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2024

Aventura Chrysler Jeep Dodge Ram responded

We value and appreciate your business, Vincent. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 02, 2024

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Employee Rating

Very good service I received from Yosvani, Angel, Jorel, and Laura. I highly recommend this dealership to anybody who’s looking to purchase a new or used vehicle More

by Normasg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 13, 2024

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Great dealership with an excellent staff. The sales team did everything to make my son and I feel welcomed and completely taken care of. I thank you for the great experience. More

by james.haye86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandro Sensebe, Armand Perrier , Victor and Todd

Feb 14, 2024

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 06, 2023

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Great people at service department. They helped and very cordial with my request and what I needed. More

by eddiefl-br
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Katz, Alexandro Sensebe , Theresa. She is a 5 start sales rep.

Dec 07, 2023

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 11, 2023

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All the people ( Shannon first) were very kind …… everything has been on time I have been very very happy More

by massimoalessia72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2023

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 12, 2023

Dealership Rating
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Shannon is amazing. Great communication and customer service. So professional and friendly. You definitely feel heard with Shannon. More

by sldunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2023

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Employee Rating

Wasn’t able to work a deal. Pretty sad how Ford was offering more money for a (Jeep product). Brought my appraisal paperwork from ford to see if maybe they could match it. They More

by Edris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 11, 2023

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2023

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Employee Rating

Great customer service just extremely timely but would recommend to my friends and family and colleagues More

by ashleyjean305
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

May 25, 2023

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Employee Rating

I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of More

by DBOOTHE93
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2023

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again so soon, Dawn!

May 25, 2023

Aventura Chrysler Jeep Dodge Ram responded

.

April 27, 2023

Dealership Rating
Employee Rating

worse service ever ! shannon was great but company in general really bad ! i have a recall on my car and they don't have any idea when the part is going to be ready More

by leitoamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2023

Aventura Chrysler Jeep Dodge Ram responded

Our service director spoke with you today regarding this matter. You have a recall open for your vehicle but there are no parts available from Chrysler. Our service director personally had you open the recall and read it to show you where it says Chrysler does not have the parts available and that they will notify you when they are ready.

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