great job and fast work
the people are great and the place is always clean .since covid-19 hit they go all out to make you feel safe . i could not ask for anything better .gr
the people are great and the place is always clean .since covid-19 hit they go all out to make you feel safe . i could not ask for anything better .great job guys .
More
by JTCOLEMAN60
Verified Customer
Verified Customer
Jun 29, 2020 -
Coastal Kia responded
Simply wonderful! Thank you for recognizing our Covid-19 Safety Culture. Your safety is our top priority. We sincerely appreciate the five star review and wonderful comments. We love the feedback including, "I could not ask for anything better... great job guys."
You are appreciated at Coastal Kia. Please call us if you need anything. We are here to help. Thanks again!
Coastal Kia-Great Service Department
Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride h
Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride home. Bob the courtesy van was nice and knowledgeable Kia vehicles, he was a pleasure riding with. In addition the service department found an oil leak around the oil filter housing. Thanks to the Lifetime wrap policy I purchased when I purchased the Sedona in 2012 the cost will be a small deductible, I'm going to drive this van until the wheels fall off. When we purchase another vehicle I'm 99% sure it will be a Kia, they get great reviews from Consumer Reports, So save money buy a Kia , the next time you purchase a new or used vehicle.
More
by goheels54
Verified Customer
Verified Customer
Other Employees Tagged:
Howard Ramsey
Jun 29, 2020 -
Coastal Kia responded
Wow! Thank you for the amazing testimonial. We appreciate your loyalty to Coastal Kia and to the Kia brand as well. Your gracious comments and kudos for Bob and Sam have been shared with them along with our entire team. We are thrilled our service team exceeded your expectations. Your safety is our top priority. Thank you for choosing Coastal Kia. We look forward to seeing you again soon.
Great Service
Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are alway
Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are always great as well.
More
by CRISSKEEGAN
Verified Customer
Verified Customer
Jun 26, 2020 -
Coastal Kia responded
Great! Thank you for the wonderful review and gracious comments. It was thoughtful of you to mention Sam, Bob and John by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Sam was very courteous and prompt. Made my visit an
absolute pleasure. He was very nice and provided excellent customer service. Thanks Sam for making it a great experience!
absolute pleasure. He was very nice and provided excellent customer service. Thanks Sam for making it a great experience!
More
by meggrant08
Verified Customer
Verified Customer
Jun 26, 2020 -
Coastal Kia responded
You are very welcome! Thank you for the five star service review and kudos for Sam Weisman in our service department. Your amazing review has been shared with Sam and our entire team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being such an important part of our Coastal Kia family.
Highly impressed with how they corrected a wrong that
they were under no obligation to do. They truly do care about their customers. I am on my third Sorento with this dealership. Tyler, in finance got m
they were under no obligation to do. They truly do care about their customers. I am on my third Sorento with this dealership. Tyler, in finance got me a great rate and Uber worked on making things right for me. Sam in the service department is incredible. I am a very happy customer
More
by GYPSY81165
Verified Customer
Verified Customer
Jun 22, 2020 -
Coastal Kia responded
Congratulations on your THIRD Kia Sorento purchase! Wow! We truly appreciate your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to mention Tyler, Uber and Sam in your review. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Dedicated to customer satisfaction. We kept in contact
for over 8 months and helped guide me even though I was unintentionally being difficult. Thank you
for over 8 months and helped guide me even though I was unintentionally being difficult. Thank you
More
by bruskie23
Other Employees Tagged:
John Wallace
Jun 22, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star review and gracious comments. We are thrilled to hear our team was patient with you and we were able to exceed your expectations. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.
Great service all around
This is a great place to have your car serviced. The staff was great in the service dept. Thank you for all that you do.
This is a great place to have your car serviced. The staff was great in the service dept. Thank you for all that you do.
More
by BIGJOHNB161
Verified Customer
Verified Customer
Jun 19, 2020 -
Coastal Kia responded
Thank you for the five star service review and wonderful comments. We love the feedback including the comment, "this is a great place to have your car serviced." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help.
Yes as always great ! Service and fast. They always care
.
Love the waiting area it's always clean and neat. Can even do computer work. It's very nice. !
.
Love the waiting area it's always clean and neat. Can even do computer work. It's very nice. !
More
by joanna
Verified Customer
Verified Customer
Jun 17, 2020 -
Coastal Kia responded
Thank you for the five star service review for our team at Coastal Kia! We are thrilled to hear you were able to enjoy our customer lounge experience during your recent visit. We strive to make each and every guest comfortable while they wait. It is wonderful to hear we continue to exceed your expectations. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!
John Wallace was patient and followed up and worked with
me very well. No pressure and got me into a car that worked well for me and my budget!
me very well. No pressure and got me into a car that worked well for me and my budget!
More
by Cam.soup
Jun 16, 2020 -
Coastal Kia responded
Isn't John Wallace just amazing? Thank you for the five star review and wonderful feedback. Congratulations on your recent purchase from Coastal Kia. It was thoughtful of you to mention your Product Specialist John Wallace by name. We strive to deliver a truly exceptional experience to every guest during every visit. We look forward to seeing you during your first service visit at 5000 miles which is complimentary. Welcome to the Coastal Kia Family!
Very nice customer service!! What a nice experience with
Very nice customer service!!
What a nice experience with great service.
They picked up my vehicle and returned it to me ready to go. Highly recomm
Very nice customer service!!
What a nice experience with great service.
They picked up my vehicle and returned it to me ready to go. Highly recommend
More
by REAMU
Verified Customer
Verified Customer
Jun 15, 2020 -
Coastal Kia responded
Fantastic! Thank you so much for the five star service review and amazing feedback. We are thrilled our team exceeded your expectations and you enjoyed our complimentary concierge pick up/delivery service. Thank you for the high recommendations as well. Please call us if you need anything. We are here to help. Thanks again!