Samantha Cortese | Page 3
Sales Manager
Cortese Ford Lincoln
2452-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
9 yrs, 2 mos
40 Reviews
Write a Review40 Reviews of Samantha Cortese
February 11, 2022
They got me confused with a different customer, preformed work that was never requested and tried to charge me for it. They ended up bringing the price down, but after all of the back and forth with the bill work that was never requested and tried to charge me for it. They ended up bringing the price down, but after all of the back and forth with the bill, and I couldn't pick my car up until the following day and it's NOW driving bad, with my steering wheel bouncing left & right. There was nothing wrong before I had "work" done here and had to argue the work/price. I believe they did something to my vehicle out of spite and a reason to bring it back to get that money they lost out on.. After I explained to Samantha Cortese, she had the SAME TECH call me!?!? Why would I want to speak to the SAME guy??? At this point, I don't trust them anymore. It's a shame because I bought it from them to begin with. If anyone reading this knows a good, trustworthy mechanic, please leave a comment!! More
Other Employees Tagged: Jack Hawes
February 07, 2022
This is my second time coming here and the staff is great! i got my car diagnosed quickly, already had the part and then installed it the same day. Good place to bring your vehicle. great! i got my car diagnosed quickly, already had the part and then installed it the same day. Good place to bring your vehicle. More
Other Employees Tagged: Al
November 30, 2021
Always great professional service! The text message opton is convenient for customers to ask general questions and schedule appointments is convenient for customers to ask general questions and schedule appointments More
Other Employees Tagged: Bob Harmor, Wayne Rainey, Chris Whaling , Tommy Ciavarri, Bill Clifford, Anthony Rainey, Bryce Seeley, Steve Service, Donna Spofford
November 17, 2021
The service on my vehicle was routine, but nonetheless the staff was knowledgeable, friendly, and helpful. This is an excellent dealership. the staff was knowledgeable, friendly, and helpful. This is an excellent dealership. More
Other Employees Tagged: Patrick Zimmerman, Jack Hawes
October 07, 2021
Friendly and knowledgeable. Our salesperson Wayne made our vehicle purchase extremely easy, answered all our questions. our vehicle purchase extremely easy, answered all our questions. More
Other Employees Tagged: Wayne Rainey , Makayla Buscemi
September 20, 2021
I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information Ford. Please lose my contact information More
Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman, Jack Hawes , Dave Robinson, Mark Williams
August 28, 2021
Great service. Friendly and knowledgeable. In and out in a very short time. Quick response to issues and financing. Good customer service. Would recommend cortese ford to anyone. a very short time. Quick response to issues and financing. Good customer service. Would recommend cortese ford to anyone. More
Other Employees Tagged: Jack Hawes , Dave Robinson, Bryce Seeley
August 06, 2021
Service is always amazing! All employees are awesome! Thanks you! Thanks you! More
Other Employees Tagged: John Cortese, Keith Osier
July 15, 2021
With the exception of delivery (cleaned vehicle, sticker residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time an residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time and the numbers were acceptable. More
Other Employees Tagged: John Cortese, Darren Sneddon, Phil Valenti , David Eichelberger
June 10, 2021
Overall was good experience the car was driving good 👍 low mileage great body shape so far nothing to complain, the salesman Jr C was doing his best about the price except his manager was little strict it low mileage great body shape so far nothing to complain, the salesman Jr C was doing his best about the price except his manager was little strict it's OK More
Other Employees Tagged: David Eichelberger, Cortese Jr