Dealership Experience
35 yrs, 2 mos
Languages Spoken
English
106 Reviews
Write a Review106 Reviews of Ed Smith
February 01, 2024
everything was nice about it, they treat us well and the car was as expected car was as expected More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden , Dave Robinson
January 31, 2024
Great service with very friendly staff! I would definitely recommend this place to all my friends and family. I would definitely recommend this place to all my friends and family. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden , Dave Robinson
January 20, 2024
Very satisfactory work at resent service at Cortese Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Busy , and even washed my car, which was nice. Will be back to Cortese for next service!! More
Other Employees Tagged: Michelle Reed , Jordon & Michelle w/appt reminder and Follow up
December 23, 2023
I have done business with Cortese dealership for a few years. I am completely satisfied with my experience with Cortese. years. I am completely satisfied with my experience with Cortese. More
Other Employees Tagged: Wayne Rainey, Darren Sneddon, Michelle Reed
November 17, 2023
Very accommodating. I prefer to have my service done at Cortese Lincoln. I’m very comfortable there and I have confidence in the people in the service department. Rece I prefer to have my service done at Cortese Lincoln. I’m very comfortable there and I have confidence in the people in the service department. Recent commitments have made it more difficult for me to get there, but the valet service has just been perfect. More
November 12, 2023
I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Jack Hawes, Al Rossester, Darren Van Orden , Dave Robinson
November 09, 2023
Service department is fine, very disappointed with the quality of the automobile. Brakes and tires at under 25,000 mile, gas cover issue, Shocks and brackets at under 60,000 and now another warning light quality of the automobile. Brakes and tires at under 25,000 mile, gas cover issue, Shocks and brackets at under 60,000 and now another warning light came on. I have never put this much money into a car and i have kept many for over 10 years. More
November 05, 2023
Very, very disappointed with the service. I’ve called four times to schedule my Lincoln for an oil change, etc. My husband and I bought a Lincoln Aviator and leased a Corsairs. Spent a lot of I’ve called four times to schedule my Lincoln for an oil change, etc. My husband and I bought a Lincoln Aviator and leased a Corsairs. Spent a lot of money and very disappointed. Will be contacting the district sales manager to see what can be done. They tout that when you bring your vehicle in for service they’ll clean the inside and outside of your vehicle. We’ve had to ask them to clean our vehicles. Not the top notch service we expected. Wouldn’t recommend them to family or friends. More
Other Employees Tagged: John Cortese, Patrick Zimmerman
August 26, 2023
On time, efficient and convenient. I am handicapped and this service met my needs for auto repair I am handicapped and this service met my needs for auto repair More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Sneddon, Jack Hawes, Al Rossester, Darren Van Orden , Makayla Buscemi , Dave Robinson