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Samantha Oliphant
Samantha Oliphant at James Wood AutoPark
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Samantha Oliphant | Page 2

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of Samantha Oliphant

May 09, 2024

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Employee Rating

Samantha took great care of me in record time. My recall was finished before the time promised. My only problem was after I got home, I realized there was some kind of overstay all over my car. More

by LANABROBERG
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Recommend Dealer
Yes
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May 11, 2024

James Wood AutoPark responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

May 03, 2024

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They kept me informed of what was going on with my vehicle and checked back in a few days after I got it back. More

by brianwilkerson38
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Yes
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May 06, 2024

James Wood AutoPark responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

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Basically, a good experience. Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or More

by GWinegardner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha

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May 03, 2024

James Wood AutoPark responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and would like to learn more about your experience. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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great service samantha took good. care of my corvettetrouble shoot the problem and repaired it. More

by louisclay1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Donny Sides

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May 01, 2024

James Wood AutoPark responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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Samantha provided exceptional 5 star service. Service on my Equinox was completed quickly and Samantha took the time to acknowledge me as I was leaving. 😊 More

by CHARLOTTE.HAMM
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Yes
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May 01, 2024

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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Employee Rating

Was first one in and it still took over an hour and a half for oil change and transmission oil change, More

by FISHMAN1420
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Recommend Dealer
Yes
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May 02, 2024

James Wood AutoPark responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2024

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Samantha is a big reason I keep returning to James Wood for service. She is awesome, a pleasure to work with, and takes care of me like I'm her only customer! More

by ROY23
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Recommend Dealer
Yes
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Apr 26, 2024

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr More

by CGOAD66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Tim Wilkins, Gavynn Norris

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Apr 23, 2024

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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Great and fast service the service staff was very helpful and a pleasure to deal with. More

by verlinbhunt
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Recommend Dealer
Yes
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Apr 23, 2024

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

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Employee Rating

Made me feel welcome and important. Kept me up to date. Service was great. I appreciate the driver that gave me rides. More

by GRLEMONS55
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Recommend Dealer
Yes
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Apr 19, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, James Wood AutoPark Management | 940-591-9663

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