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Samantha Oliphant
Samantha Oliphant at James Wood AutoPark
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Samantha Oliphant | Page 3

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of Samantha Oliphant

May 24, 2024

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Samantha was amazing and kept me informed throughout the process. I recommend James Wood to anyone looking. More

by john@secure-mgmt.com
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Recommend Dealer
Yes
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May 28, 2024

James Wood AutoPark responded

Thank you for the glowing review! We're thrilled to hear that Samantha provided exceptional service and that you recommend James Wood Chevrolet Denton. We appreciate your support and look forward to assisting you or your friends in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

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Employee Rating

My service advisor, Gavynn, was fantastic. He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The More

by BLUEBONNETS4_ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

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May 24, 2024

James Wood AutoPark responded

Thank you for your positive review! We are thrilled to hear that Gavynn provided you with fantastic service and was able to save you money by programming your aftermarket key fobs. We take pride in being professional and courteous at James Wood Chevrolet Denton. We are glad you found our waiting area inviting and comfortable. We appreciate your feedback and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

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She gave great service. She was very polite and took great care of my car. More

by fredrick_norris
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Yes
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May 24, 2024

James Wood AutoPark responded

Thank you for the positive review, Fredrick! We are thrilled to hear that you received great service and that your car was well taken care of. We appreciate your business and hope to see you again soon at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

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Samantha Oliphant gave me Excellent Customer Service. She took very good care of me and my 2019 Buick. More

by rosalindemilyadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan

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May 24, 2024

James Wood AutoPark responded

Thank you, Rosalind, for recognizing Samantha's excellent customer service when you visited us at James Wood Chevrolet Denton. We are thrilled to hear that you had a great experience with your 2019 Buick. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

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Along with Brian Fogle the service was great. My Canyon was in for an oil change and check engine light. More

by hardybirdhunter
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Yes
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May 21, 2024

James Wood AutoPark responded

Thank you for sharing your experience! We are thrilled to hear that you had a great service at James Wood Chevrolet Denton, especially alongside Brian. We were happy to help with your Canyon's oil change and check engine light. Looking forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

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Working with Samantha Oliphant was great. She kept me informed via text updates and was quick to respond to my questions. More

by MHARRIS22
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Yes
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May 21, 2024

James Wood AutoPark responded

Thank you for recognizing Samantha's exceptional service at James Wood Chevrolet Denton! We're delighted to hear that she provided you with prompt communication and answered your questions efficiently. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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I dropped of somebody to pick up a vehicle that had a recall performed. After a hour +, I called my person to see if all was OK. I was told they never brought the vehicle up for pick up. I then called th More

by KEN@ABLEMECH.COM
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cashier

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May 14, 2024

James Wood AutoPark responded

The incident you experienced with us at James Wood Chevrolet Denton is truly concerning and not reflective of our standards. Please reach out to us directly so we can address this matter promptly and ensure it doesn't happen again. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Easy to make an appointment online. Service advisor was knowledgeable and friendly. Requested service was done on a timely matter. More

by DJROBESON
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Yes
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May 13, 2024

James Wood AutoPark responded

Thank you for sharing your positive experience with us! We're thrilled to hear that scheduling your appointment online was easy and that our service advisor provided you with knowledgeable and friendly service. We're glad we could complete your requested service in a timely manner. We look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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This was the best experience ever with a next to impossible time frame Michael and Mike made it happen, these guys are TOTALLY AWESOME!!!!!!!!! this will for sure be my go to dealership. More

by sandefurshawn
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Recommend Dealer
Yes

Other Employees Tagged: Mike Loch, Michel Woods

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May 13, 2024

James Wood AutoPark responded

Thank you for the fantastic review! We are thrilled to hear that Michael and Mike were able to exceed your expectations and make your experience with us a great one. We are looking forward to being your go-to dealership in the future. See you soon at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

Overall a great experience at this dealership, and the people are amazing at what they do. More

by EMMAGRACEEATON04
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Yes
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May 13, 2024

James Wood AutoPark responded

Thank you for the kind words, Emma Grace! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. Our team is dedicated to providing exceptional service, and we're glad it showed during your visit. We appreciate your support and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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