Sara Rivera
Sara Rivera at DCH Academy Honda
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Sara Rivera | Page 2

Customer Service

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Sara Rivera

February 24, 2022

Dealership Rating
Employee Rating

Always pleasant people. Agents should be more knowledgeable about approximately how long work will take. But they work very hard to please the customer and give good service More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Dealership Rating
Employee Rating

People are always very and professional. They ask you what are you needing to have done and take your car in for service. I will always use Honda on rte 9 for all of my services for veh More

by okorinko2olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

DCH Academy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 08, 2022

Dealership Rating
Employee Rating

Waited 3 hours because no one told me to check in. Got my ticket and was told to go to waiting room. I made an appointment due to tire pressure constantly going on. Do not believe they even put the car up to More

by Jojomonti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 25, 2022

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 25, 2022

Dealership Rating
Employee Rating

Very helpful and saved us from having to have to pay for a diagnostic evaluation! We found the extra key we couldn’t find in the car and that was why the car would not completely shut down . It was fantasti More

by Nonnas12
Friendliness
Recommend Dealer
Yes
Jan 25, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 21, 2022

Dealership Rating
Employee Rating

The service staff members were friendly and my car was finished in a timely manner. More

by SGAVARES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 20, 2022

Dealership Rating
Employee Rating

The staff were courteous and professional. They told me what needed to be repaired and the cost before doing the work. The quality of the work was superb. I will take my car to this shop for all my car nee More

by PARJMHBENG5544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 19, 2022

Dealership Rating
Employee Rating

Great service , oil change , tire rotation. Done in under 30 mins , staff was amazing as well More

by Rmg91178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

Dealership Rating
Employee Rating

The gentleman that took care of us was very demeaning. My daughter couldn’t believe it. And whenI has to get a rental or was filthy and gross cannot believe they could give that to someone. And when I aske More

by Teamski1018
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jenna Loeber , Heidi Santos

Feb 03, 2022

DCH Academy Honda responded

.Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 14, 2022

Dealership Rating
Employee Rating

Good service wiuld come back again. The staff was very friendly and service was promt. More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

DCH Academy Honda responded

Thank you for your very kind review, Natasha. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 13, 2022

Dealership Rating
Employee Rating

Service was quick and I was in and out within a short time. Staff was friendly and helpful. . More

by dailoloretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Jan 14, 2022

dailoloretta responded

You are very welcome. Your department provided superb, quick, and reliable services. I will always come back to your company for all my needs. Thanks again.

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