Sara Rivera
Sara Rivera at DCH Academy Honda
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Sara Rivera | Page 3

Customer Service

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Sara Rivera

January 06, 2022

Dealership Rating
Employee Rating

Service rep was very knowledgeable and curious didn't have to wait a long time place is clean although seem like some renovation is going on More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business, Ann, and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 30, 2021

Dealership Rating
Employee Rating

Fast and efficient, got in and out very quickly and the staff always so nice More

by SCARRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 28, 2021

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Employee Rating

I was informed about a recall on my truck . They didn’t even open the hood !! Let alone change anything .. More

by AWIAADFM2LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Joseph Saviano , Jenna Loeber , Dominick Garretson, Heidi Santos, The entire management team needs a overhaul .. how do you expect us shop back at DCH when you guys cannot even service your current customer right !’

Jan 14, 2022

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

December 21, 2021

Dealership Rating
Employee Rating

Always a pleasure dealing with DCH Academy Honda, Old Bridge. Great experience overall, at all times! More

by irisheyes9812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

Dealership Rating
Employee Rating

Service all around was excellent. Great customer service and my car got it’s necessary maintenance. More

by tdanie1s7l7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jenna Loeber

Dec 17, 2021

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

Dealership Rating
Employee Rating

Great staff and took my appointment on time Service was quick and car was kept clean More

by squadzillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 27, 2021

Dealership Rating
Employee Rating

I had A great experience at DCH Honda with the service department. They were helpful and polite. The team in the service department made me feel welcome More

by Roblido14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

DCH Academy Honda responded

Thank you for the excellent review! We look forward to assisting you again in the future.

March 19, 2021

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Employee Rating

Excellent! The employees are excellent. The chairs in the seating area were torn and the coffee machine is broken. I hope the waiting area can be remodelled soon. More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

DCH Academy Honda responded

Thank you for the positive review, Cara! We are so glad you enjoyed working with our team and appreciate your feedback on our seating area.

January 14, 2020

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Employee Rating

Awful service dept. I helped out a friend in need by taking over payments on a 2018 Honda Accord. Before taking over "ownership" there was an insurance claim. Academy w More

by Donald19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 21, 2020

DCH Academy Honda responded

Hi Donald, thank you for your feedback. At your earliest convenience, please contact me at (855) 282-7985 or email me at sbreeden@dchusa.com, so I can get a better understanding of what is going on and hopefully resolve any confusion. Best, Steve Breeden, Fixed Operations Director

August 29, 2019

Dealership Rating
Employee Rating

Great customer service I just lease a car from Dch Academy Honda, the process was very good my salesman Enrique was very professional and patient he help me out on the whole More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Enrique Castaneta , Jason Sepulveda

Aug 29, 2019

DCH Academy Honda responded

Thank you for sharing your five-star review with us! We are happy to hear that Enrique provided you with such excellent assistance. We hope to see you again!

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