Scott Lackey
Scott Lackey at Shields Auto Center
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Scott Lackey | Page 3

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
188 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

4.7

188 Reviews

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188 Reviews of Scott Lackey

February 16, 2024

Dealership Rating
Employee Rating

Great customer service. Fast service. Friendly. Clean emailing room. Not sure what else to say. More

by toddrph
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2024

Shields Auto Center responded

We appreciate your feedback. Thank you for taking the time to leave us a review!

February 15, 2024

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Employee Rating

Shields provides high quality service and maintenance on my Dodge van. They also are great at explaining what they are doing. They have always been on time and don't keep me waiting. They are trustworthy an More

by sherrilljohn1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kory Miller

Feb 19, 2024

Shields Auto Center responded

Thank you for sharing your experience with us! We really appreciate your feedback and look forward to serving you for many years to come!

January 25, 2024

Dealership Rating
Employee Rating

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Greg Shields, Teresa Smith, Dale Scudder , Noah Shields spent time visiting with me.

January 24, 2024

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Employee Rating

They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 More

by L-ALLEN9
Recommend Dealer
Yes

January 22, 2024

Dealership Rating
Employee Rating

Mark was great to work with and answered all of our needs. We are extremely happy with our purchase from Shields and will be repeat customers as long as this level of service remains. More

by fuzzball147
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Recommend Dealer
Yes

January 16, 2024

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Treated with courtesy, work completed in timely manner, competitive pricing, service department reviewed all info and explained details More

by rbennett67
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Recommend Dealer
Yes

January 16, 2024

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Scott worked with me and got my car in before I had to travel in the inclement weather. Very Friendly!! More

by kahaack
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Recommend Dealer
Yes

Other Employees Tagged: Kory Miller

January 14, 2024

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I use a dealership 15 miles away from my home because of personal service. Ford mechanic is great. I trust him. More

by bill@whuffman.com
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Recommend Dealer
Yes

December 30, 2023

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Friendly people and great service. In and out in 15 minutes for tire rotation and oil change! More

by dippelchris
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Recommend Dealer
Yes

December 29, 2023

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Employee Rating

Sales was awsome truck had a rock chip and they tried to fix it and you could still see the crack so they set it up to have it replaced definitely looking forward to using there service department More

by kinneyfarms81
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Recommend Dealer
Yes

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