Sean Carlson
Sean Carlson at Ken Ganley Kia Mentor

Sean Carlson | Page 2

Sales Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

4.7
39 Reviews
4.7

39 Reviews

Write a Review

Dealership Experience

8 yrs, 5 mos

Languages Spoken

English English

39 Reviews of Sean Carlson

February 11, 2024

Dealership Rating
Employee Rating

Simon Pirrello did an awesome job! He was very attentive and helped use get exactly what we wanted. Sean and Tony in management made certain we were happy and let us know that they wer More

by Pubber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Ken Ganley Kia Mentor responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

Dealership Rating
Employee Rating

They told me the kia sportage I purchased brand new had certain options I wanted..I wasent one mile from dealership and called them to tell them those options they said it had ,it didnt.They said sorry,you More

by Superdutylariat08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eugene Gritsenko, Marty Albee

Feb 02, 2024

Ken Ganley Kia Mentor responded

While we appreciate all reviews that are given, after looking into this matter, it is my understanding that the trim levels were thoroughly explained and confirmed prior to delivery of the vehicle chosen. We are sorry to hear that you are not happy with the vehicle you purchased. In regards to the submitted Kia review, please reach out to me directly so that we can discuss your concerns further, and I can better explain the process of such, and how reviews are handled. Thank You, Tony Dardis Customer Relations Manager 440-953-1000 ext 221

Feb 02, 2024

Superdutylariat08 responded

If they where telling the truth, your salesmans wouldent pf been sitting in the passenger seat pointing out where that option was on the steering wheel. He knew very well i drive over 120 miles a day for work and that adaptive cruise control was the MAIN option i needed..If he wasn't lying about the options i would of been able to fill out my own survey about my experience and not be on here..I was also told it had a heated sterring wheel,like it shows on there website,which he said was activated through the climate controls,.the climate controls have nothing to do with that and is located in between of the heated seat buttons So either your salesman has no idea abut the vechiles he is selling or purposely lied to us.If they wanted to make this right he would of said come back to the delarship when i only put a half a mile on it THEY HAVE DONE NOTHING TO AT ALL TO HELP WITH THIS. Except we will buy it back at a used vechile price

Feb 02, 2024

Superdutylariat08 responded

.

November 25, 2023

Dealership Rating
Employee Rating

Excellent customer service and provided knowledgeable and understanding of customer needs .friendly and caring staff More

by demartin1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Gage Geers , Dee

Nov 26, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2023

Dealership Rating
Employee Rating

This dealer is awesome. Super helpful. Would definitely recommend. Great selection and salesperson was knowledgeable. More

by OTTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert, Jack Globokar

October 09, 2023

Dealership Rating
Employee Rating

Our salesman Eric Bard was very friendly and helpful. Everyone we talked to was also very friendly and helpful. They did everything they could to help and inform us on everything. We will be back More

by Thomasnick917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko , Eric bard 5 star

Oct 11, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2023

Dealership Rating
Employee Rating

It was a very friendly experience and the entire staff were very helpful in my selection of a vehicle. More

by John_sas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Albee, Jeff Loschert

Oct 09, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

Dealership Rating
Employee Rating

Very professional and willing to help. Great job making sure all thing were taken care of! More

by hrskid78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Jack Globokar

Oct 07, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

Dealership Rating
Employee Rating

Very polite and very friendly. Terry in garage did a great job on my oil change More

by rubyslippers1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Erica Hughes , Mike Connors

Aug 17, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Dealership Rating
Employee Rating

Marty was friendly, helpful and willing to do all he could to make me happy. Everyone I came in contact with at that site was friendly and greeted me with a smile. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Marty Albee

July 23, 2023

Dealership Rating
Employee Rating

Everyone here was very honest, friendly, patient, and pleasant. It was an all around great experience! More

by Greg
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Geers

Jul 25, 2023

Ken Ganley Kia Mentor responded

Hi Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

Dealership Inventory (564 Vehicles)

new 2024 Kia Seltos car, priced at $30,035
2024 Kia Seltos
new
Snow White Pearl exterior
CVT
All-wheel Drive
new 2024 Kia Sportage car, priced at $35,435
2024 Kia Sportage
new
Gravity Gray exterior
Automatic
All-wheel Drive
used 2017 Toyota Yaris iA car, priced at $13,789
2017 Toyota Yaris iA
used
Graphite exterior
Unknown
Front-wheel Drive
new 2024 Kia Sportage car, priced at $33,295
2024 Kia Sportage
new
Gravity Gray exterior
Automatic
All-wheel Drive
new 2024 Kia Carnival car, priced at $37,760
2024 Kia Carnival
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2023 Kia Sorento Hybrid car, priced at $39,540
2023 Kia Sorento Hybrid
new
Steel Gray exterior
Automatic
All-wheel Drive