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Sean Nicholson

Overview Reviews (64) Inventory (185)

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Sean Nicholson

Service Advisor

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.9

64 Reviews

4.9

64 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (64) Inventory (185)

Dealership Experience

2 yrs, 10 mos

Industry Experience

30 yrs, 2 mos

Languages Spoken

English

64 Reviews of Sean Nicholson

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April 28, 2024

Dealership Rating

Employee Rating

Very professional in their approach to customer service. You feel like a part of the family! You feel like a part of the family! More

by skipemery

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Cardello, Laurie Beauchemin

Helpful 0

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April 18, 2024

Dealership Rating

Employee Rating

Ira Lexus of Manchester is always a great experience. Had a routine tire rotation today, and from start to finish, these guys were just amazing. They make the experience easy, make you feel like you ar Had a routine tire rotation today, and from start to finish, these guys were just amazing. They make the experience easy, make you feel like you are their only client, and you always know your car is getting too notch service. More

by Cneiverth726

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Chase

Helpful 0

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Apr 19, 2024 -

Ira Lexus of Manchester responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Dealership Rating

Employee Rating

Great personal service! When I picked up my car a gentleman asked if I wanted water for my ride home and went inside to get me a bottle of water! When I picked up my car a gentleman asked if I wanted water for my ride home and went inside to get me a bottle of water! More

by mkyfn1

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Cardello

Helpful 0

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Apr 19, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Dealership Rating

Employee Rating

The team at Ira Lexus of Manchester is extremely professional! I highly recommend them. I am so pleased with the service. professional! I highly recommend them. I am so pleased with the service. More

by Shamac31

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Dealership Rating

Employee Rating

Sean is very knowledgeable,friendly and eager to help. On top of that, very efficient On top of that, very efficient More

by BH

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 30, 2024 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Sean provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 18, 2024

Dealership Rating

Employee Rating

IRA Lexus cares about the customers. When my Gx460 nav system stopped working and car was out of warranty, they worked with Toyota and replaced it at no charge to me. They always make m When my Gx460 nav system stopped working and car was out of warranty, they worked with Toyota and replaced it at no charge to me. They always make me feel welcome and sales & service folks are top notch. More

by Anil V.

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Marquis, Kellie Sforza

Helpful 0

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Mar 22, 2024 -

Ira Lexus of Manchester responded

Thank you for sharing your experience! We're delighted to hear that you received excellent customer care at Ira Lexus of Manchester. It's great to know that we went above and beyond to work with Toyota and replace your GX460 nav system at no charge, even though the car was out of warranty. We're glad that you feel welcome and that you find the sales and service teams to be top-notch.

March 13, 2024

Dealership Rating

Employee Rating

Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased They have serviced my 2013 ES350 since I bought it there new. Extremely pleased More

by Hbc84

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Marquis, Barry Chase

Helpful 0

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Mar 15, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

Dealership Rating

Employee Rating

Pleasure to deal with. Maintenance done correctly and quickly. Saved used parts as I requested. Maintenance done correctly and quickly. Saved used parts as I requested. More

by Smokehouse03060

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Marquis, Kellie Sforza

Helpful 0

Report | Print

Mar 14, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 07, 2024

Dealership Rating

Employee Rating

Very efficient and they take the time to answer any questions or concerns. When done my car is immaculate. questions or concerns. When done my car is immaculate. More

by maggierizzo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 13, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Dealership Rating

Employee Rating

Barry and, Sean,,especially, were amazing! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! ! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men! More

by jujsmitty11

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Chase

Helpful 0

Report | Print

Feb 25, 2024 -

Ira Lexus of Manchester responded

We're thrilled to hear that Barry and Sean, especially, were amazing and exceeded your expectations in terms of customer service. Thank you for recognizing their efforts! We appreciate your positive comments and thank you for choosing us! Safe travels!

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