Barry and, Sean,,especially, were amazing!
! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men!
! I hold customer service to a high standard, and they both exceeded my expectations! A big thank you to both men!
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by jujsmitty11
Service Price Transparency
Feb 25, 2024 -
Ira Lexus of Manchester responded
We're thrilled to hear that Barry and Sean, especially, were amazing and exceeded your expectations in terms of customer service. Thank you for recognizing their efforts! We appreciate your positive comments and thank you for choosing us! Safe travels!
Sean Nicholson is incredible, I trust him and his advice.
Kudos to the folks who work on my car and thank you for all and the car wash and vacuum too!
Kudos to the folks who work on my car and thank you for all and the car wash and vacuum too!
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by bagordon2000
Service Price Transparency
Feb 24, 2024 -
Ira Lexus of Manchester responded
We're delighted to hear that Sean provided you with incredible service and that you trust him and his advice. It's also great to know that the team who worked on your car went above and beyond, including the car wash and vacuum. We appreciate your positive feedback and look forward to serving you again in the future!
Excellent service and very helpful
Sean Nicholson is
amazing guy he helped me with my wheels too repaired and job was great
amazing guy he helped me with my wheels too repaired and job was great
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by edulas
Service Price Transparency
Feb 23, 2024 -
Ira Lexus of Manchester responded
Thank you for the kind words Edulas! We are very happy to hear that we were able to provide you with an enjoyable experience!
Very professional and very fast.
Very happy with the sales process and the service team. I would highly recommend this dealer for service and sales. Took me at my scheduled time and
Very happy with the sales process and the service team. I would highly recommend this dealer for service and sales. Took me at my scheduled time and did a great job. Thank you.
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by Sammypoodle
Feb 23, 2024 -
Ira Lexus of Manchester responded
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
I brought two of my cars in for inspection and the
service prompt friendly and informative!
service prompt friendly and informative!
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by shantelfrost
Service Price Transparency
Feb 13, 2024 -
Ira Lexus of Manchester responded
It's fantastic to hear that your experience bringing in two cars for inspection was prompt, friendly, and informative. Providing excellent service is our priority, and we're pleased that you had a positive experience. We appreciate your business and look forward to serving you again in the future!
Just make sure they listen to what you are saying when
you drop it off
you drop it off
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by Djboucher
Service Price Transparency
Feb 06, 2024 -
Ira Lexus of Manchester responded
Thank you for bringing this to my attention. I apologize for the experience you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at ksforza@Group1Auto.com. I look forward to speaking with you.
Kelli Sforza, Service Director
The greeter at the service entry was very pleasant and
courteous. My service advisor was very good too. He explained what the service entailed and he explained an additional repair I needed very clearly.
courteous. My service advisor was very good too. He explained what the service entailed and he explained an additional repair I needed very clearly. I was very happy overall with the service.
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by Katherineturner1
Service Price Transparency
Feb 08, 2024 -
Ira Lexus of Manchester responded
We're delighted to hear that the greeter at the service entry and your service advisor provided a pleasant and courteous experience. It's great that your service advisor explained the service details and additional repairs clearly. Thank you for choosing our services, and we appreciate your positive review!
Best customer service experience you will ever have!
That, coupled with the service excellence is why we will always go to Ira Lexus of Manchester.
That, coupled with the service excellence is why we will always go to Ira Lexus of Manchester.
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by Cneiverth726
Service Price Transparency
Other Employees Tagged:
Barry Chase
, The gentleman who dyed our seat!
Feb 01, 2024 -
Ira Lexus of Manchester responded
We're thrilled to hear about your exceptional experience at Ira Lexus of Manchester! Providing top-notch customer service and service excellence is our priority. We look forward to continuing to meet your automotive needs. Thank you for your loyalty!
Love this dealership they take very good care of me every
time I’m there!
Sean was great to work with.
time I’m there!
Sean was great to work with.
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by lindaleone
Service Price Transparency
Feb 01, 2024 -
Ira Lexus of Manchester responded
It's fantastic to hear that you had a great experience and that Sean provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
The service department at Ira is extremely well run and
provides a great all around experience. I really appreciate how they efficiently get you in and out with minimal time involved. All the staff are ve
provides a great all around experience. I really appreciate how they efficiently get you in and out with minimal time involved. All the staff are very professional and friendly. Highly recommend.
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by Brad Q
Service Price Transparency
Jan 10, 2024 -
Ira Lexus of Manchester responded
It's fantastic to hear that your experience at Ira Lexus of Manchester's service department was so positive! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.