Senee O’Connell
Senee O’Connell at Herb Chambers Kia of Burlington

Senee O’Connell | Page 2

General Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.9
28 Reviews
4.9

28 Reviews

Write a Review

28 Reviews of Senee O’Connell

April 15, 2022

Dealership Rating
Employee Rating

You charged us $159. 00 to reset the sensor that turns off the ENGINE WARNING LIGHT and then tell us there’s no problem with the KIA. So this light comes on for no reason More

by ricmacphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 28, 2022

Herb Chambers Kia of Burlington responded

We're disappointed to read this review and assure you we take your feedback seriously. I would love the opportunity to review what occurred with our team and discuss this matter with you. Please reach out to me at your convenience. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

Apr 15, 2022

ricmacphoto responded

Yes please resolve our issue. With the cost of everything going up this charge was total bullsh**t!

March 29, 2022

Dealership Rating
Employee Rating

The service was fast and very efficient. Could not ask for any better service than I got. More

by payers1213$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Herb Chambers Kia of Burlington responded

Thank you for your kind review! We look forward to seeing you next time at Herb Chambers Kia of Burlington!

July 17, 2021

Dealership Rating
Employee Rating

Kia of Burlington has such a terrific staff across all levels. From management and sales to service they are supportive and extremely helpful with their customers needs. It is always a pleasure to work wi More

by Maynardsuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae, Jennifer Nelson, Julian Aguirre , Carlos Fonseca, John Francis

Jul 19, 2021

Herb Chambers Kia of Burlington responded

We couldn’t ask for a better review of Herb Chambers Kia of Burlington, thanks so much!

April 03, 2021

Dealership Rating
Employee Rating

Very professional and efficient. Vehicle was delivered to my work. It was a pleasure working with Senee, Stu, and John. I look forward to getting my car serviced at the dealership. More

by jmast385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Francis

Apr 05, 2021

Herb Chambers Kia of Burlington responded

Congratulations on your new car! We are proud to have earned your continued business and positive review. Thank you from all of us at Herb Chambers Kia of Burlington!

November 03, 2020

Dealership Rating
Employee Rating

This is a very nice group of people. I enjoy going there for service or help with my car options. They always listen and take care of my needs. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience, Mercedes! It is fantastic to hear that you are so confident in the Herb Chambers Kia of Burlington team. We are proud to have earned your business and hope to work with you again down the road!

January 12, 2020

Dealership Rating
Employee Rating

Best dealership around by far!!! They took their time with us and answered every question we had. I would recommend this dealership to all my friends and family. I felt like I received a great deal on th More

by SandyBruno
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto , Richard Lowry

March 29, 2019

Dealership Rating
Employee Rating

Great experience with Ramon This is our second lease through Ramon (fifth lease with Kia of Burlington over the past 8 years or so). They have always been helpful and accommodat More

by Whales
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ramon Amill

March 29, 2019

Dealership Rating
Employee Rating

Wonderful, stressless purchasing experience I purchased a Kia Sportage from Herb Chambers in Burlington and feel compelled to review the dealership after my experience there. I was not looking More

by Denise Cap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramon Amill

March 21, 2019

Dealership Rating
Employee Rating

Came in for my first oil change on my new Kia. Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Ki More

by kmason5753
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Richard Lowry

March 02, 2019

Dealership Rating
Employee Rating

Brake pads Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ h More

by Pisc5894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Diego Barreto, Cesar Arbelae, Jennifer Nelson, John Francis, Julian Aguirre, Ramon Amill , Carlos Fonseca, Richard Lowry, Tom O’Donnell

Mar 04, 2019

Herb Chambers Kia of Burlington responded

I apologize that you are unhappy with the price of the work done to your wife's vehicle. However, she was made aware of the price of this service on two separate occasions. You spoke to one of our advisors over the phone and he also informed you that the price was discussed prior to the work being done. Our prices are competitive, and we have certified technicians who work on all vehicles. Thank you, Senee O'Connell, General Manager.

Dealership Inventory (112 Vehicles)

used 2015 Audi Q5 car, priced at $14,998
2015 Audi Q5
used
Moonlight Blue exterior
Automatic
quattro
used 2021 Kia Forte car, priced at $15,898
2021 Kia Forte
used
Currant Red exterior
continuously variable automatic
Front-wheel Drive
used 2021 Kia K5 car, priced at $23,998
2021 Kia K5
used
Ebony Black exterior
8 speed automatic
Front-wheel Drive
new 2024 Kia Niro car, priced at $31,710
2024 Kia Niro
new
Runway Red exterior
Automatic
Front-Wheel Drive
new 2024 Kia Niro car, priced at $31,165
2024 Kia Niro
new
Silver exterior
Automatic
Front-Wheel Drive
new 2024 Kia Seltos car, priced at $26,015
2024 Kia Seltos
new
Neptune Blue exterior
CVT
All-Wheel Drive