Senee O’Connell | Page 3
General Manager
Herb Chambers Kia of Burlington
93 Cambridge St
Burlington, MA 01803
27 Reviews
Write a Review27 Reviews of Senee O’Connell
October 19, 2018
exceeding expectations I recently had to purchase a vehicle due to substantial repair cost on my old vehicle. I was forcd to purchase something that would get great gas mile I recently had to purchase a vehicle due to substantial repair cost on my old vehicle. I was forcd to purchase something that would get great gas mileage, be roomy enough, and still maintain its resale value in the future. I went to Kia of Burlington, and was referred to Richard Lowry as a salesperson I should seek out. The vehicle I chose was a 2017 Kia Forte, and was virtually brand new. Rich was very patient with me as I had not purchased or financed a vehicle for quite a long time. Rich promptly made a great selection for a 2017 certified Kia Forte with 6000 miles on the odometer. He explained all the features on the vehicle, as well as outlining the entire process from financing to taking delivery of the car immediately. He has extensive knowledge of the product, and was very patient with me as I asked a million questions. I never felt any pressure regarding the purchase, only a polite, and professional manner exhibited by Rich as he helped guide me through the experience. In just 2 hours my vehicle was detailed, financing was put in place, and my registration had been processed. Everyone involved from Julian and Carlos getting me the best price, to Stu in the Business Office who not only financed the vehicle in under 30 minutes, but did all the paperwork explaining in detail everything required for the purchase. Absolutely no high pressure tactics, ever. When I went to drive off the lot to go home, Senee the General Manager, made it a point to come out and personally thank me for my purchase. From top to bottom, there was only a can do, professional treatment by all, and I would not hesitate to recommend Herb Chambers Kia of Burlington to anyone looking for a vehicle. Far exceeded my expectatons, and I'm positive it would be the same for anyone. Thanks again Rich for the outstanding treatment. More
Other Employees Tagged: Julian Aguirre , Carlos Fonseca, Richard Lowry, Stu Sterling, Business Manager
May 25, 2017
Love my new Kia Forte 5 Well all I can say is I am Satisfied!!After getting the car with a minor scratch Julian the sales manager came through with a rental and got the car Well all I can say is I am Satisfied!!After getting the car with a minor scratch Julian the sales manager came through with a rental and got the car back to me in One day!!way to go service team.Also wanted to mention Mr.Oconnell the GM personally called me and made sure I was Happy!!All abd all ended up being a great experience!!!Shout out to Rich the first point of contact..Great Job!Thank you and Cathy at front desk is awsome More
Other Employees Tagged: Jennifer Nelson, Julian Aguirre , RICH
May 19, 2015
slow service Original situation resolved after dealing with manager. Had a dispute about the auto start but it was finally taken care of when I got to the top of t Original situation resolved after dealing with manager. Had a dispute about the auto start but it was finally taken care of when I got to the top of the chain. Anyone below that was not helpful to the situation. More
Other Employees Tagged: Jude Kasekamp
July 21, 2014
Nice group of people Haven't had the car for more than a few days. My experience at this dealership was good overall. It would have been great had there not been some slig Haven't had the car for more than a few days. My experience at this dealership was good overall. It would have been great had there not been some slight confusion as to who the manager was at the beginning of the visit. Very personable and efficient manager, in Senee O'Connell. New salesman Alex very friendly and relaxed during the test drive. Herb Sochat took us through everything financial and the add ons with ease. Julian Aguirre is exceptional in his ability to walk you through the initial introduction to the car's "how to" list. Everything about driving it and using the controls was explained extremely well in a short and organized period of time. He's a tremendous asset to this dealership. More
Other Employees Tagged: Julian Aguirre , Alex, Herb Sochat
July 02, 2013
I couldn't be happier! My experience at Herb Chambers Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared abo Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared about what I was looking for and made me feel at ease asking all my questions. I will definately recommend this dealership in the future. So happy with the entire process and love my Kia More
Other Employees Tagged: Tom O’Donnell
June 14, 2013
The Kia sales person, John Frances, was very helpful to me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. N me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. Nobody at the dealership applied any of the pressures one might expect in buying a new car. More
Other Employees Tagged: John Francis
December 03, 2012
I am providing this rating and writing this review for a number of reasons, the first being that I LOVE MY NEW CAR! I bought a 2013 Kia Sorento last week and thanks to the dealership and the salesperson (Jo number of reasons, the first being that I LOVE MY NEW CAR! I bought a 2013 Kia Sorento last week and thanks to the dealership and the salesperson (John Frances) my experience superseded all of my expectations. John knew the ins and outs of the vehicle and made the trade in process so simple and hassle free. He worked directly with the GM and the finance person so that there was never a moment I was unsure of what was going on and I was treated with the upmost respect by all. Thanks to his hard work I really got a great deal and left feeling thrilled - a week later I am still thrilled with my experience!! I recommend buying a car from this dealership, John Frances in particular - to anyone thinking of buying a new car. More
Other Employees Tagged: John Francis , John Frances, Senee O'Connell, Peter (finance)