Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor | Page 3

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
321 Reviews
5.0

321 Reviews

Write a Review

Dealership Experience

6 yrs, 5 mos

Industry Experience

13 yrs, 1 mo

Languages Spoken

English English

321 Reviews of Shane DeFoor

February 26, 2024

Dealership Rating
Employee Rating

Kaden, Justice and Shane were so awesome and went above and beyond to make our experience great. Excited to be a part of the Toyota family. More

by Lindseyhkiker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Toyota of Cleveland responded

Hi Lindsey, we're fantastic to know that Kaden, Justice, and Shane made your experience at Toyota of Cleveland a memorable one. We hope to see you next time! Enjoy your new ride!

February 25, 2024

Dealership Rating
Employee Rating

Excellent transaction experience. One of the least stressful car buying we’ve ever had. Everyone was pleasant and outgoing, and extremely knowledgeable. We especially want to thank ou More

by Msmiller1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Logan Maddox

Feb 26, 2024

Toyota of Cleveland responded

We're so glad to know your car buying experience was stress-free and pleasant with us at Toyota of Cleveland. It's wonderful that Logan, Shane, and Crystal could assist you effectively! Thanks for recommending our dealership - we appreciate it greatly!

February 10, 2024

Dealership Rating
Employee Rating

As always, it was a great experience buying my Highlander! This is my 3rd time purchasing from TOC! Shootout to my sales guy Kenny Jones with the help of Shane Defoor and, of course, Justus Goodn More

by Jenn Carlton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones , Macy smith

Feb 12, 2024

Toyota of Cleveland responded

Hi Jenn! It's great that you had another fantastic experience with us at Toyota of Cleveland. We're glad Kenny, Shane, and Justus could assist in getting your Highlander! We'll see you next time!

February 04, 2024

Dealership Rating
Employee Rating

Greg Bain, Mike,Shane,Taylor,Justice, these guys will help you out with what ever you’re needs are to buy a vehicle More

by Bama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Toyota of Cleveland responded

We're glad to know that our team at Toyota of Cleveland was able to assist you with your vehicle needs! Thanks for the shout-out and we look forward to serving you again in the future! Have a great ride!

January 30, 2024

Dealership Rating
Employee Rating

I went in today to look at a car. I ended up with a Rav4 and the process was very easy. The people working with me were all amazing and helped to make sure that I understood the whole More

by Mcaylabee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Logan Maddox

Jan 30, 2024

Toyota of Cleveland responded

We're delighted to know that you had a great experience with us at Toyota of Cleveland and found the process easy. Enjoy your Toyota Rav4! We look forward to seeing you again in the future.

January 27, 2024

Dealership Rating
Employee Rating

Mike and Shawn was very friendly and helped us get the car we wanted at a monthly payment we could afford. We will definitely use them in the future. More

by Fsufan9399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Jan 29, 2024

Toyota of Cleveland responded

We're so glad to know that Mike and Shawn were able to assist you in finding the perfect car at Toyota of Cleveland. We look forward to serving your automotive needs again in the future!

January 20, 2024

Dealership Rating
Employee Rating

These guys busted their butts trying to get me an affordable vehicle. I came in very upside down in negative equity and they did everything they could to help me. They went above and beyond. Even aft More

by sethgerena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Logan Maddox

Jan 22, 2024

Toyota of Cleveland responded

Seth, it's great to know our team at Toyota of Cleveland went the extra mile for you! We're glad we could make your vehicle purchase more affordable. Thank you for recommending us and giving a shout-out to Logan, Shane, and Crystal!

January 13, 2024

Dealership Rating
Employee Rating

This dealership has a really great sales team I highly recommend this dealership to anyone More

by Jgann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Toyota of Cleveland responded

Hi J Gann!Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

January 12, 2024

Dealership Rating
Employee Rating

Friendly, professional, knowledgeable. This dealership helped me with all I needed without pressuring in any way. Highly recommended. More

by ZJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Toyota of Cleveland responded

We appreciate your high recommendation and are glad to know our team at Toyota of Cleveland was able to assist you in a friendly, professional manner. Thanks for the review!

November 26, 2023

Dealership Rating
Employee Rating

Amanda Phifer was outstanding in helping us through the process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, More

by mhopping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Phifer, Crystal Thompson , Logan Maddox - 5 stars

Nov 28, 2023

Toyota of Cleveland responded

We're delighted to know that Amanda & the team made your car-buying experience an enjoyable one. We always aim for clear communication and a smooth process from start to finish. thanks for choosing Toyota of Cleveland and enjoy the ride in your new Highlander!

Dealership Inventory (189 Vehicles)

used 2021 Toyota Tacoma car, priced at $44,991
2021 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $29,991
2022 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Toyota Camry car, priced at $30,991
2021 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
used 2014 Ford Explorer car, priced at $11,991
2014 Ford Explorer
used
Ruby Red Metallic exterior
Automatic
Front-wheel Drive
used 2000 Lexus LS 400 car, priced at $9,992
2000 Lexus LS 400
used
Diamond White Pearl exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Camry car, priced at $27,991
2023 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive