Shavon Hill | Page 2

Shavon Hill is my Service Advisor and the only one I prefer to work with. She is always on point providing me with thorough information/advice when I come for service on my Genesis. Her demeanor is al prefer to work with. She is always on point providing me with thorough information/advice when I come for service on my Genesis. Her demeanor is always professional, friendly... service with a smile. Thank you Shavon! MYearwood More

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Always a pleasure going here and getting my Genesis G90 serviced. They are always informative about getting my car maintenance complete and also the car wash/detail is great. Shavon Hill never missed a bea serviced. They are always informative about getting my car maintenance complete and also the car wash/detail is great. Shavon Hill never missed a beat and if she was ever out for any reason I was informed of who to see if anything was needed. I call that caring for the customer and professional team work. I wish I could get them to service my other vehicles. More

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Switch to Ourisman for service after purchasing a Genesis G80 from dealership in Capitol Heights because I didn't like service department AT ALL. Love this dealership for service. Shavon is, hands-down the b G80 from dealership in Capitol Heights because I didn't like service department AT ALL. Love this dealership for service. Shavon is, hands-down the best service advisor I have had in my 40 years of vehicle ownership. She is knowledgeable, courteous, attentive to my concerns and needs, and most importantly, she readily communicates with me. Max is a five star rating but she is a seven or eight in my book!!! Also kudos to Mike the service manager. Vernon H. More

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The Hyundai service team provided excellent service. The representative only suggested the service that I actually needed and let me know the cost of a service that I did not need. Thank you. representative only suggested the service that I actually needed and let me know the cost of a service that I did not need. Thank you. More

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Great experience. I was not pressured to get service on things that were not immediate. Andrea was very polite, responsive, and informative on what services were needed for my car. She is a great addition things that were not immediate. Andrea was very polite, responsive, and informative on what services were needed for my car. She is a great addition to the service department. More

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Service was superb, as always. Shavon told us that we were missing struts of the hood of our car, which was something that we never knew before. were missing struts of the hood of our car, which was something that we never knew before. More

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As usual I received great service at Ourisman Hyundai of Bowie. Shavon is my preferred service provider and as always she was very responsive, knowledgeable and professional. The valet service is great allo Bowie. Shavon is my preferred service provider and as always she was very responsive, knowledgeable and professional. The valet service is great allowing me to continue working from home and stay safe in this COVID environment. The new procedure of using the text to approve recommended service was very convenient and easy to understand. The service team went above and beyond with my requests. Thank you! More

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Brought my Palisade in for servicing. The dealership has great customer service and the staff is friendly and awesome! Highly recommended and I will return again. great customer service and the staff is friendly and awesome! Highly recommended and I will return again. More

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My service was completed in a timely manner and as expected. Shavon assisted me with checking in, following up on what was needed for my vehicle, etc. I worked with Shavon previously; she’s always fri expected. Shavon assisted me with checking in, following up on what was needed for my vehicle, etc. I worked with Shavon previously; she’s always friendly, thorough and helpful. More

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My service was completed in a timely manner from the time I pulled in to the time my vehicle was returned. Shavon checked me in within 3-5min of pulling into the service area. Thank you for the quick service I pulled in to the time my vehicle was returned. Shavon checked me in within 3-5min of pulling into the service area. Thank you for the quick service and the discount given at checkout! More

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