Shawn Waara | Page 5

Top notch professional service! ! Katie, Shawn and Brad were exceptional! We will continue to do business with Heritage GMC! ! Katie, Shawn and Brad were exceptional! We will continue to do business with Heritage GMC! More

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Shawn Waara cares about customers Starting in May of 2006 after Heritage bought the GMC-Buick dealership from Musser Motors in Terrell, I purchased six GMC vehicles from my good friend Starting in May of 2006 after Heritage bought the GMC-Buick dealership from Musser Motors in Terrell, I purchased six GMC vehicles from my good friend, Glenn Raines. Five were GMC Sierras and one Yukon. During my last transaction on July 21, 2018, Glenn was in very declining health condition. After we agreed on the deal, he introduced me to Shawn Waara. Glenn told me to rely on Shawn for my business with Heritage if he was unable to do so. Shawn took over the final details of my purchase of the 2018 Sierra SLT. He sat in the cab with me and my wife and thoroughly went over details of all the electronic devices, etc of the truck, pairing our phones and the like. We were impressed with his attention to our understanding of the new vehicle. Glenn has passed on and Shawn is now my “go to” man at Heritage. I have recently had some warranty issues and concerns in the service department and Shawn has helped me with contact issues as an intermediary. I have trust and confidence in Shawn and Mr Bobo is fortunate to have him on staff. James Huffman, Terrell More

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good experience overall satisfied with the process of making the deal. My vehicle was still in transit when I made the deal. I took delivery a week later. My sale overall satisfied with the process of making the deal. My vehicle was still in transit when I made the deal. I took delivery a week later. My sales person didn't take the time to go over the different functions of the vehicle at delivery. I have had GM vehicles in the past and most things were easy to figure out, but the new technology that came out over the last five years can be a bit challenging to figure out. He did say to call if I had any questions. More

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Great experience! What a great experience! I had been looking for a Nissan Armada and spotted one via CarGurus at Heritage. I dropped an email and Katie immediately con What a great experience! I had been looking for a Nissan Armada and spotted one via CarGurus at Heritage. I dropped an email and Katie immediately contacted me and hooked me up with Shawn. From the very beginning, the process has been smooth. Very professional staff! My Armada was delivered today and I could not be more pleased with my buying experience. More

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Easy process! My salesman Shawn was awesome! This is the second vehicle we've purchased from him and we'll definitely be back again. We handled most of the negotiat My salesman Shawn was awesome! This is the second vehicle we've purchased from him and we'll definitely be back again. We handled most of the negotiating over the phone, so we were in-and-out of the dealer super quick. I wouldn't buy a GM from anyone else! More

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Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know reg Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera More

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Painless and Thorough Shawn did an excellent job assisting me in buying a new vehicle. I was unable to find the perfect vehicle for me out on their lot but Shawn went above Shawn did an excellent job assisting me in buying a new vehicle. I was unable to find the perfect vehicle for me out on their lot but Shawn went above and beyond to make sure we could get the truck I had imagined as quickly as possible and was able to get it right to every detail. I would highly recommend him and intend to do business with him the future. More

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Excellent Customer Service My car buying experience was a roller coaster to issues beyond anyone's control. However, Shawn made the situation bearable. Shawn is a good person My car buying experience was a roller coaster to issues beyond anyone's control. However, Shawn made the situation bearable. Shawn is a good person who loves his job and cares about customers. I hope his superiors recognize his passion for providing excellent customer service. More

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Wonderful Experience Shawn Waara provided excellent customer service in negotiating our drive off the lot price. He worked extremely hard to ensure we were taken care of o Shawn Waara provided excellent customer service in negotiating our drive off the lot price. He worked extremely hard to ensure we were taken care of once we arrived at the dealership. I couldn’t ask for a better car buying experience. I will do business again with Shawn and will refer him to others looking for a great car buying experience. More

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Absolutely Amazing! Shawn Waara is the man! He helped me as much as he could, even buying a used vehicle it has 2 issues with it and he is getting those taken care of for Shawn Waara is the man! He helped me as much as he could, even buying a used vehicle it has 2 issues with it and he is getting those taken care of for me to make sure that I have the truck of my dreams! He also got me in and out as fast as possible from the night I came up there to when I signed the paperwork! HIGHLY HIGHLY HIGHLY recommend him to anyone that is looking for a new or used vehicle at Heritage Buick GMC! Thank you Shawn Waara and Nancy in finance! More

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