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Simo Bassi
Simo Bassi at Universal Hyundai
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Simo Bassi

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
353 Reviews
4.7

353 Reviews

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353 Reviews of Simo Bassi

April 30, 2024

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Employee Rating

Very impressed with the smooth ride and roomy vehicle. Excellent MPG Excellent value for money More

by Susan Barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely , Johnathan in sales dept Kissimmee

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Apr 30, 2024

Universal Hyundai responded

Thank you, Susan, for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2024

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I will recommend your llocation due to: Great car selection. Great service. Good financing. Thank you! More

by NildaRiveraCruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

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Apr 29, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 27, 2024

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Excelente servicio me ayudaron y fueron muy amables también me buscaron alternativas. Recomiendo a este dealer nuevamente tiene mucha variedad en autos More

by ivettef
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez

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Apr 27, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 27, 2024

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Bait and switch. They tell you one thing then try to sell you something else. Buyers must be careful when dealing with them. Read all documents before signing, and ke More

by SStrayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frankie Martinez, Nick Gomez

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Apr 29, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2024

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I put off my purchase because I dreaded buying a car. My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I de More

by BATTSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Carlos Maldonado

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Apr 22, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Carlos and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 22, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with Carlos to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 04, 2024

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Employee Rating

Always eager to help and work to find us a good deal! Love my Tucson, and so happy with everything RAUL DID FOR ME. HE IS VERY SPECIAL YOUNG MAN! More

by Dar
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Apr 05, 2024

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 09, 2024

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Employee Rating

Great experience. Very happy with the service THE SALES MAN WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE GREAT More

by Seadog902
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Mar 10, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

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No pressure, helpful, fair pricing, just what a dealership should be. I would recommend to my friends and family More

by animal9
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Mar 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Simo, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2024

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Employee Rating

Great experience Service was excellent Love my car Very happy I really recommend Hyundai Great More

by eve86blue
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 18, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! Simo and our team are glad to hear you enjoyed your service experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2024

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Employee Rating

Everybody was very friendly and professional and it ran like a well-oiled machine from the start to the Finish More

by Amyprill1998
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 18, 2024

Universal Hyundai responded

Amy, Thanks for sharing your thoughts about your experience with Universal Hyundai. Simo and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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