Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 48

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.7
494 Reviews
4.7

494 Reviews

Write a Review

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

494 Reviews of Simone McErlean

July 10, 2019

Dealership Rating
Employee Rating

Great service - as always Every time I bring any of my Nissans in for service I am treated extremely well. From making the appointment to picking up the car, always a good expe More

by MJ2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

July 06, 2019

Dealership Rating
Employee Rating

Excellent service My experience was excellent I was impressed with the service, I would definitely visit again. Everyone was friendly and extremely helpful. Rothrock ni More

by Digenius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Nucar Nissan of Allentown responded

Thank you for your review! We are glad to hear that our service department could get you back on the road quickly and safely! We look forward to seeing you again at your next appointment!

July 04, 2019

Dealership Rating
Employee Rating

Amazing Service and even more Extraordinary People Everyone is genuinely interested in making sure my car gets the best service possible. I always deal with Simone when I come in and she's amazing. She More

by lakersfan1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2019

Nucar Nissan of Allentown responded

Thank you for your review! It's so great to hear that Simone is always so thorough and helpful whenever you come in. We look forward to seeing you for your next service appointment!

July 03, 2019

Dealership Rating
Employee Rating

Same day service The service team fixed an ABS trouble code, did a major A/T service, oil change, and fluid changes for both diffs and transfer case. More

by 2005Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2019

Nucar Nissan of Allentown responded

We appreciate your feedback! We're pleased to hear that service was able to fix all of those things for you. We hope you'll come back for all your service needs!

June 28, 2019

Dealership Rating
Employee Rating

Very prompt service I had a 6-month free maintenance. I was told it took about half an hour. It was done very prompt. Will come back in the future. More

by MYXU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Nucar Nissan of Allentown responded

Thank you for the five star review! We're glad to hear that we were glad to get you back on the road in such a prompt manner. Drive safe!

June 20, 2019

Dealership Rating
Employee Rating

Great people Great Service We have been coming here for a while now and I’ve always had great service even in emergency situations. We will definitely be back in the future. More

by What
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Nucar Nissan of Allentown responded

We appreciate your loyalty and faithfulness, we promise to always take care of you here at Rothrock!! Drive safe out there, we look forward to seeing you in the future!

June 19, 2019

Dealership Rating
Employee Rating

Fast and friendly didn’t wait too long and simone kept me up to date on timing and prices. she’s a very friendly service writer and i go to her for all my servicing nee More

by JOJOTRAVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2019

Nucar Nissan of Allentown responded

Thanks for rating us 5 stars! We strive to make every visit to our service department as quick and efficient as possible, so we are glad Simone was able to help you with that. Come back and see us soon!

June 18, 2019

Dealership Rating
Employee Rating

Amazing I was at my daughter's house and I live on Long island. A light came on and I was worried . Needless to say Simone was very assuring I would make it o More

by Janet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 19, 2019

Nucar Nissan of Allentown responded

Janet, thank you for your review! We are happy to hear about your positive experience with our Service department. Thank you for your kind words about Simone and the mechanic. We appreciate having you as a customer and are happy to help with your future service needs.

June 17, 2019

Dealership Rating
Employee Rating

Good people. Just got ripped off: The vehicle fluid check done on the vehicle was unreasonable with the charge given as well as it was not serviced for what we originally came in for w More

by Royal Auto Center
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 15, 2019

Dealership Rating
Employee Rating

Good review Simone was very pleasant and helpful. Service took longer then originally expected. Was disappointed because my invoice did not include all that was More

by ellemerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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